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Upper Peninsula Michigan Works Talent Specialist in Lanse, Michigan

*16-24 Hour Work Week + $21.25 per Hour Paid Time Off + Retirement Funding. *Are you friendly, team oriented and driven to help others succeed? Looking for a career and not another job? Check out this opening for a Talent Specialist in Baraga County!

Specific Job Duties:

  • Greet and engage customers within the American Job Center in person or via telecommunications.
  • Convey customer service excellence by acknowledging people, smiling, being polite and courteous, showing empathy, offering help, and following up.
  • Using the funnel of services, determine the customer's employment related need(s).
  • Assist with access to technology and office equipment, such as computer, internet, printer, copier, fax, phone, UIA phone, video equipment, etc. for career services.
  • Provide general career coaching activities such as job search, resume writing, interview preparation, occupational and in-demand job information, referrals for resources, financial aid, etc.
  • Provide staff-assisted career services such as workshops, determining program eligibility, career planning, skills assessment, referrals to specific jobs/employers, meaningful assistance with UIA, etc.
  • Provide individualized career services such as program enrollment, supportive services, rehabilitative planning and accommodations, development of Individual Employment Plans (IEPs) and case management.
  • Plan and coordinate training services to overcome skills gaps, obtain credentials or further other employment-related goals.
  • Connect customers to appropriate community resources that will assist in removing barriers to employment.
  • Ensure proper documentation of enrollment, participation, exit, and follow-up as directed by program guidelines, policies, and procedures.
  • Provide services required under the Workforce Innovation and Opportunity Act (WIOA), Employment Services, PATH, Trade Act, and other workforce development programs.
  • Establish relationships with partners that will strengthen services and connect customers to relevant resources.
  • Maintain knowledge of current services, high-demand sectors, and job openings.
  • Collaborate with team members to connect talent with training and business services for positive customer outcomes.
  • Work with others for career awareness activities, job fairs, talent tours and other Workforce Services' outreach, activities, and events.

This is a role for someone who enjoys helping others.

Education / Qualification Preferences:

  • Some post-secondary education preferred.
  • Strong interpersonal skills and ability to communicate professionally.
  • High attention to detail, data entry expertise.
  • Proficient with Microsoft Office and other standard Applications.
  • Demonstrated writing, proofreading and grammar skills.
  • Empathy and impeccable integrity.

Status: Non-exempt, regular, part-time.

Expected Hours of Work: Normal office hours (8-5) Tuesday and Thursday, occasional evening hours.

Travel Requirements: Occasional travel may be required.

Job Type: Part-time

Pay: From $21.25 per hour

Job Type: Part-time

Pay: $21.25 per hour

Expected hours: No less than 16 per week

Benefits:

  • Paid time off
  • Parental leave
  • Professional development assistance
  • Tuition reimbursement

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No nights
  • No weekends

Experience:

  • Microsoft Office: 1 year (Preferred)

Ability to Relocate:

  • Lanse, MI 49946: Relocate before starting work (Required)

Work Location: In person

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