Job Information
Mitutoyo America Corporation Field Service Tech I - Mason, Ohio in Lebanon, Ohio
Position Summary
Perform duties to install and calibrate Coordinate Measuring Machines, Form Products and Quick Vision Systems as assigned. Troubleshoot, diagnose and repair assigned products.
What You'll Do:
- - This position installs, calibrates and repairs precision measuring equipment at customer sites.
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``` - - The travel is within 450 miles from your home.
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``` - - Sometimes you are required to take a plane.
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``` - - 100% travel M-F overnight stays
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``` - - $700 month car allowance and reimbursed gas
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``` - - Must have reliable vehicle
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``` - - Room for growth FST 1, 2, 3 and senior
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``` - - 36-month training program (home on weekends)
Skills You Need:
- - Excellent Customer Service skills
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``` - - Computer skills
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``` - - Mechanical/Electrical
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``` - - Working with your hands
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``` - - Patience
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``` - - Problem Solving
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``` - - Troubleshooting
Why choose Mitutoyo? Mitutoyo America Corporation is a leader in the field of precision measuring tools and instruments. We serve an important role in providing state-of-the-art measurement products to manufacturing companies throughout North America. We are the only full-line provider of Metrology solutions in North America that can satisfy every measurement challenge faced by our customers. Our benefits include:
- - Competitive Salary package - $60,000
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``` - - Minimum 17 days PTO plus at least 10 paid holidays per year
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``` - - Shut down period at the end of the year
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``` - - Medical, Dental, Vision & Life Insurance
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``` - - STD, LTD, Employee Assistance Program
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``` - - 401(k) Plan plus company match
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``` - - Tuition Reimbursement
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``` - - Service Recognition
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``` - - Company Vacation House in Florida
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential job functions.
Essential Job Responsibilities
- - Perform installations, troubleshooting, repair, and calibration of assigned product group(s).
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``` - - Promote the sale of customer service agreements as appropriate.
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``` - - Maintain daily contact with headquarters as per Mitutoyo America Corporation Field Service (MACFS) standard operating procedures (SOP), including daily check of schedule, reporting start/stop times, etc.
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``` - - Maintain contact with customers in accordance with jobs as scheduled per MACFS SOP.
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``` - - Train end users in proper preventive maintenance procedures for equipment as required.
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``` - - Complete and submit all required paperwork weekly; this shall include work orders, calibration reports, time/activity reports, expense reports and any other paperwork, as required.
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``` - - Email all completed work orders, calibration data to MACFS within 24-72 hours of completion of job assignment.
Maintain equipment and ensure that it is in good working condition as per MACFS procedures, ensure calibration standards have up to date calibration certificates and sticker