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Republic Services Customer Service Representative in Lewisberry, Pennsylvania

Republic Services is a leader in Environmental Services, partnering with customers to create a more sustainable world.

We are Sustainability in Action — our promise to be environmentally responsible and to help our customers be environmentally responsible too.

Why choose Republic?

Joining Republic isn’t just about taking on a new job, it’s about making a commitment to create a more sustainable world together. Our people provide an essential service, serving and impacting customers, neighborhoods, and communities everywhere.

As a company, we are proud of our values and encourage those who share in our aspirations to join our team:

  • We protect our colleagues and communities through safe practices everywhere, every day.

  • We are committed to serving our customers and communities by going above and beyond to exceed expectations.

  • We take action to improve neighborhoods and communities by being environmentally responsible and creating a more sustainable world.

  • We are driven to deliver results in the right way.

  • We encourage a human centered culture that honors the unique potential and dignity of every person.

POSITION SUMMARY: The Customer Service Representative will serve as a part of the salesforce that will assist the Account Executive. The Customer Service Representative will identify and assist with customers’ needs to ensure contract continuity and customer satisfaction.

PRINCIPLE RESPONSIBILITIES:

  • Daily correspondence with customers.

  • Write chemical profiles for customers at their request.

  • Log samples in the lab.

  • Track work orders note special items.

  • Basic clerical work includes answering phones, copying, printing, and scanning.

  • Perform other duties as assigned.

PREFERRED QUALIFICATIONS:

  • Associates degree, Chemistry degree preferred.

  • 2-4 years of experience as a Customer Service Representative.

  • Proficiency in Microsoft Office Suite including but not limited to Word, Excel and Outlook.

  • Organized and able to work independently without supervision.

  • Pass a Pre-Employment Physical, Drug Screen and Alcohol testing.

  • Pass a Pre-Employment Background Screening.

  • Valid Driver’s License.

MINIMUM QUALIFICATIONS:

  • 2+ years of experience as a Customer Service Representative.

Rewarding Compensation and Benefits

Eligible employees can elect to participate in:

• Comprehensive medical benefits coverage, dental plans and vision coverage.

• Health care and dependent care spending accounts.

• Short- and long-term disability.

• Life insurance and accidental death & dismemberment insurance.

• Employee and Family Assistance Program (EAP).

• Employee discount programs.

• 401(k) plan with a generous company match.

• Employee Stock Purchase Plan (ESPP).

The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.

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