Job Information
Androscoggin Home Healthcare + Hospice NEW Position - Hybrid/Remote Coordinator, Caregiver Experience in Lewiston, Maine
Title: Coordinator, Caregiver Experience
What You’ll Do:
Onboarding: Design, delivery, and performance measurement.
Ongoing training and development: Curriculum design, delivery, performance management.
Reward and recognition program: Development, management, internal champion.
Team member engagement/experience: Will be the accountable leader designing and driving these results.
Leader managing recruitment strategy and effectiveness for non-traditional, marginalized talent pools, ensuring inclusive hiring, onboarding practices, spearheading programs like immigration to work and clinical ladder development.
Supports Manager of Operations and Team Coordinators in execution of standard recruitment.
Collaborates with Director and Manager of Ops, Marketing and development, team coordinators to develop regional in person events.
Helps educate HCC, PSSM, PRC, and internal service lines on services as needed.
Serve as an internal consultant and thought leader reporting directly to the Home Care Service Line Director.
What You’ll Bring:
Bachelor's degree in management, healthcare or related field required. Relevant progressive experience resulting in equivalent preparation for the position may be considered.
Minimum 4 years in a high-volume healthcare environment with at least 2 years supervising staff preferred.
Prior healthcare and training experience helpful.
Home care, personal support, and private duty experience strongly preferred.
Demonstrated results in driving improved engagement, retention strongly preferred.
High level enthusiasm and drive to build industry leading, innovative strategies to develop/engage caregiver workforce.
Job Location:
The majority of work is performed in an office setting (Waterville and Lewiston offices) with occasional travel to other offices. Hybrid work environment (in-office and virtual/remote). Some travel to statewide office locations may be required.
About our Company:
Androscoggin Home Healthcare + Hospice (Androscoggin) is Maine’s largest independent nonprofit home healthcare organization. We provide health, hospice and care management services to individuals and families in nearly all of Maine’s counties. We are an organization about living and compassion, dedicated to enhancing quality of life for the people and communities we serve.
Androscoggin, recognized as a Best Places to Work in Maine, strives to be an employer of choice for those seeking employment and our employees. The culture at Androscoggin is not about “fitting in,” it is about “belonging.” At Androscoggin doing something together that makes belonging matter is important to each of us. Individually we are unique, with our own histories, beliefs, cultures, and aspirations. Collectively we are a strong, talented, and extraordinary group of professionals with a common purpose: To grow and thrive as individuals while working together to improve the quality of life for those in our service. We strive to be the very best version of ourselves and rely on our colleagues to do the same. We support one another. We celebrate achievements. We focus on our mission in the communities we serve.