Shire Patient Recruitment & Retention Specialist in Lexington, Massachusetts

Patient Recruitment and Retention (PR&R) Specialist

PR&R Mission

PR&R’s mission is to support the study teams in effectively planning for and achieving on-time enrollment by developing and executing innovative patient recruitment and site engagement strategies that leverage strategic partnerships, healthcare data, and technologies.

We do this by working with Shire teams to identify where opportunities and challenges are for recruiting and retaining patients into each study. Once identified, we work with specialized patient recruitment vendors to deliver on targeted strategies and manage campaign performance throughout enrollment.

PR&R Specialist Role

Support and deliver day to day patient recruitment and retention services and deliverables for clinical study project teams, including:

  • Early operational planning including enrollment forecasting, modeling, and site identification

  • Recruitment support strategies (e.g. central recruitment)

  • Recruitment and retention planning

  • Collate and organize data to support analysis of performance and lessons learned regarding recruitment and retention activities and feasibility assessments

  • Utilize Recruitment Vendor Management Strategy (RVMS) principles to optimize value and patient yield of vendor contracts

  • Support the function in deploying innovative patient engagement solutions

Support PR&R Lead with activities related to:

  • Process improvement and mapping

  • Inter-departmental collaboration (e.g. Compliance, Technologies)

  • Recruitment vendor qualification, enrollment and contract management

  • Data compilation / analysis and ad hoc reporting

  • Disease research

  • Other function related administrative tasks

Internal/External Contacts

  • Job is accountable to the PR&R Team Lead, supporting PR&R leads

  • Consults and coordinates with internal functional groups including External Partners, Procurement, and Clinical Programs, as well as external suppliers including recruitment vendors and database providers


  • Bachelor’s degree is required.

  • 2 to 4 years of experience in patient engagement and recruitment discipline within a pharmaceutical company, CRO or similar organization, or experience in B2C marketing (preferably in health promotions or healthcare marketing)

  • Knowledge of current regulatory requirements and guidelines governing clinical research preferred

Notice to Employment / Recruitment Agents:

Employment / Recruitment agents may only submit candidates for vacancies only if they have written authorization to do so from Shire’s Talent Acquisition department. Any agency candidate submission may only be submitted to positions opened to the agency through the specific Agency Portal. Shire will only pay a fee for candidates submitted or presented where there is a fully executed contract in place between the Employment / Recruitment agents and Shire and only if the candidate is submitted via the Agency Portal. Candidates submitted or presented by Employment / Recruitment Agents without a fully executed contract or submitted through this site shall not be deemed to form part of any Engagement for which the Agency may claim remuneration.

Equal Employment Opportunity

Shire is an Equal Opportunity Employer committed to a diverse workforce. Shire will not discriminate against any worker or job applicant on the basis of race, color, religion, gender, national origin, ancestry, age, sexual orientation, marital or civil partnership status, pregnancy, gender reassignment, non-job related mental or physical disability, genetic information, veteran status, military service, application for military service, or membership in any other category protected under law.

EEO is the Law -

EEO is the Law – Supplement -

Pay Transparency Policy -

Reasonable Accommodations

Shire is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please call 484-595-8400 and let us know the nature of your request and your contact information.

Shire is the leading global biotechnology company focused on serving people with rare diseases and other highly specialized conditions. We strive to develop best-in-class products, many of which are available in more than 100 countries, across core therapeutic areas including Hematology, Immunology, Neuroscience, Ophthalmics, Lysosomal Storage Disorders, Gastrointestinal/Internal Medicine/Endocrine and Hereditary Angioedema; and a growing franchise in Oncology.

Our employees come to work every day with a shared mission: to develop and deliver breakthrough therapies for the hundreds of millions of people in the world affected by rare diseases and other high-need conditions, and who lack effective therapies to live their lives to the fullest.