Job Information
CBRE Engineering Operations Manager in Limerick, Ireland
Engineering Operations Manager
Job ID
181513
Posted
27-Aug-2024
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Building Management, Engineering/Maintenance, Facilities Management
Location(s)
Dublin - Dublin - Ireland, Limerick - Limerick - Ireland
JOB PURPOSE
Support the Ops Director on day-to-day management of EMEA contract.
Day to day support with multiple client base across EMEA.
Provide positive team leadership to promote “one team” principles.
Subject matter expert for the Customer Service & Quality strategy and service delivery for the account
Key Accountabilities
Responsible for the financial management as directed by Ops Director
Responsible for identifying and delivering opportunities to drive up revenue through assignment and project works.
Responsible for ensuring the Facilities teams and suppliers understand and deliver FM services to contracted service levels for the EMEA sites.
Overall responsibility for ensuring the facilities team and suppliers is adhering to the QSHE standards and process when delivering services to the sites.
Management of suppliers utilizing key performance indicators and supplier performance management
Responsible for ensuring Critical Environment process are adhere with documentation kept up to date and accurate such as call out, escalation procedures, crisis management and BCP
Overall responsibility for the FMP system for the operations delivery ensuring use on a day-to-day basis, review regular outputs with the facilities team and the site data remains up to date and accurate.
Maintain regular contact with the Operation Director; advise on site issues, incidents, escalation, and complaints.
Act as liaison for the any major projects for the sites to ensure a joined-up approach from projects and facilities.
Responsible for team development through appraisal process, succession planning, training, and development plans by supporting the Operations Director
Personal Experience/Qualifications/Skills
5 year experience managing customer focus environments or a degree equivalent qualification
Management experience within the facilities management sector
Commercial and Finance awareness
People management skills and the ability to communicate at all levels.
Excellent customer service and relationship building skills.
Flexible and adaptable
Creative thinker to develop new ideas and solutions to client issues.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)