Job Information
Staples Inside Sales Account Manager - Quill in Lincolnshire, Illinois
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers – and our people – thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order.
What you’ll be doing:
Be the primary point of contact and build long-term relationships with customers.
Manage existing customer accounts with an emphasis to drive increase sales and achieve profit margins.
Help customers through email, phone, and present annual business reviews online.
Develop a trusted advisor relationship with key accounts and their affiliated offsites.
Effectively manage your book of business through productivity and pipeline management
Collaborate with internal business partners.
Educate our customers on our products and programs, to assist them with consolidating their business needs to be their one stop shop.
Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.
What you bring to the table:
Demonstrated ability to communicate, present and influence.
Excellent verbal and written communications skills.
Self-motivated and able to thrive in a results-driven environment.
Natural relationship builder with integrity and reliability.
Ability to prioritize among competing tasks.
Critical thinking and problem-solving skills.
Strong time management and organization skills.
Qualifications:
What’s needed- Basic Qualifications
6 months + of relevant experience
High School Diploma or G.E.D
What’s needed- Preferred Qualifications
Proven account management experience
Bachelor’s degree or equivalent work experience
We Offer:
Inclusive culture with associate-led Business Resource Groups
112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
Staples is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender idenity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
For individuals with disabilities that need additional assistance at any point in the process, please call 1-888-490-4747 for more information.