Shire Jobs

Job Overview

The Associate Manager, Specimen Management supervises a team of individuals and associated activities, operations and performance to ensure daily objectives of the department are met in a quality manner. Assists in the planning for department growth, drives new department initiatives, contributes to identifying cost savings oppportunities, and process improvements.

Essential Functions

• Responsible for hiring, training, performance management, and development of staff with mentoring and coaching from management.

• Facilitates team meetings to ensure alignment of the team.

• Sets day-to-day operational objectives for team, focusing on mentoring, coaching, and work flow coordination.

• Monitors and analyzes operational metrics to identify areas for improvement to improve performance and cost savings initiatives.

• Determines resourcing needs to ensure effective delivery.

• Responsible for department health and safety and good housekeeping standards.

• Responsible for training of new employees and ongoing development training.

• Supports build of justification for new department equipment purchases and resources.

• Fosters a unified work environment leading to increased employee engagement.

• Assists manager in capacity planning and budget planning.

• Ensures team adherence to appropriate quality control systems and procedures. Maintain SOPs to ensure all procedures are documented, and required amendments to procedures are highlighted and progressed immediately.

• Ensures training of new personnel according to the time guidelines in the training plans and for cross-training/refresher training to ensure adequate staff coverage as required.

• Ensures maintenance of staff position descriptions, CVs and training records.

• Engages with global counterparts to drive consistency of process.

• Acts as a point for internal and external clients for problem resolution and inquiries.

• Assists manager in the preparation for audits.

• Oversees standard internal audit responses for timeliness and adequacy.

• Partners with management to define trends in incident reporting and uncover means to reduce risk.

• Supervises staff in accordance with organization's policies and applicable regulations. Responsibilities include planning, assigning, and directing work

• identification of resource requirements, progressing staff recruitment, appraising performance and guiding professional development, rewarding and disciplining employees, addressing employee relations issues and resolving problems.

• Performs work in accordance with company procedures and applicable regulatory guidelines.

Qualifications

• Bachelor's Degree

• Other equivalent combination of education and experience.

• 4 years experience in Specimen Management or related clinical lab services function.

• Demonstrates natural ability to guide and mentor others, as well as navigating challenges in operational and people matters.

• Strong understanding of specific area of responsibility.

• Strong understanding of operations and methods.

• Knowledge of study set up and cross functional/system dependencies.

• Strong oral and written communication skills.

• Strong organizational and problem-solving skills.

• Ability to effectively delegate work.

• Ability to effectively manage multiple tasks and projects, and direct team members.

Q² Solutions, IQVIA’s laboratory business, creates connected intelligence by combining our expertise, technology and analytics - this fuels unparalleled research & development solutions. We uphold a deep commitment to patients, sites, customers, and each other. https://www.q2labsolutions.com/careers

IQVIA is a world leader in using data, technology, advanced analytics, and expertise to help customers drive healthcare – and human health – forward. Together with the companies we serve, we are enabling a more modern, more effective and more efficient healthcare system, and creating breakthrough solutions that transform business and patient outcomes.

To get there, it takes diverse skills and a curiosity to explore new possibilities. No matter your role, everyone at IQVIA, including our colleagues at Q² Solutions, contributes to our shared goal of improving human health. Thank you for your interest in growing your career with us.

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