Job Information
Financial Partners Credit Union Member Service Officer in Loma Linda, California
Position : Member Service Officer
Requisition ID: : 1582
Financial Partner Credit Union, recognized as the Top Place to Work by the Orange County Register, the Best Credit Unions to Work For by American Banker, and Best Credit Unions in California by Forbes, is seeking a dynamic, highly motivated individual with a proven track record of success to join our team as a Member Service Officer at our Loma Linda Branch.
The Member Service Officer will greet members and assist them on setting up mobile accounts, online e-Banking, and other services. Advise members in the selection and opening of all Credit Union deposit accounts. Cash handling experience is a plus.
RESPONSIBILITIES:
Greet member by name and smile.
Preferred experience includes proficiency with cash drawer operations and traditional banking practices, including the management of a live teller line.
Open and close checking, savings, money market, CD’s, IRA’s following credit union policies and procedures.
Identify and refer loan opportunities to PBO, Branch Manager or MLC.
Proactively identify opportunities to serve members further using the Mini-FiNap process.
Educate members on convenience services, such as mobile, e-banking, e-quest, bill pay, direct deposit, ATM and shared branches.
Use good judgment when establishing new accounts and accepting items for deposit to minimize risk of loss to the credit union.
Must be able to research and resolve escalated Member issues.
Cash handling experience is highly desirable.
Be able to work as a team player, prioritize tasks and handle high volume traffic.
May be required to support other branches when necessary.
The pay range for this position is listed above. Our pay ranges are designed to allow for candidates with various levels of experience and skill to be considered, and to allow room for growth to be achieved in a role over time. Generally, new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their individual combination of experience, knowledge, skills, and education as well as internal equity.
Financial Partners Credit Union is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
$17.12 - $25.68