Job Information
Amazon Programme Manager, AMXL Xtra Mile in London, United Kingdom
Description
At Amazon, we are always exploring new opportunities to shape our global business. As a Programme Manager, you’ll be an essential part of innovating and transforming our processes. You’ll be taking the lead on the design and launch of new programmes for our customers. You’ll also oversee programmes that are already running and find ways to improve them. This is your opportunity to have a big impact on some of the most exciting new ideas that are shaping the future of Amazon.
Key job responsibilities
Launch programmes, monitor performance metrics, and report on the status of key objectives that affect deliverables
Use data to understand operational challenges and create continuous improvement initiatives
Work with a variety of other Amazon departments to identify and leverage best practices
Within a programme environment, lead a multidisciplinary team in overcoming challenges and drive progress
Manage stakeholders and internal processes, and define standards
A day in the life
As a Programme Manager, you will be responsible for planning, implementing, and improving initiatives that ensure the smooth running of our operations. You’ll work closely with a range of Amazon colleagues to understand how they work, and what you and your teams can learn, as well as sharing your own expertise. Together, you’ll identify exciting new opportunities and will take the lead when it comes to designing their implementation.
You’ll encourage and support your teams and colleagues to meet important deliverables, while proactively looking for new, data-backed ways we could do things better. Your work will be integral to your team’s success.
About the team
Amazon Extra Large (AMXL) looks after heavy items like furniture and large home appliances. Our team manages the entire service, from supply chain fulfilment to delivery and returns. What sets this service apart from others is the extra level of customer care. Not only do we deliver large items, but we unpack, assemble and install them, and take away old items where needed. With a focus on safety, productivity and innovation, we’re changing the way customers buy and receive large goods for the better.
We have ambitious plans to expand our specialist fulfilment centres and delivery stations across the UK and Europe. While those of us who work in delivery stations will do some night shifts, most of us work during the day. Our team is made up of people across operations, supply chain, business intelligence and programme management, and everyone plays a crucial role in growing this part of the business.
We are open to hiring candidates to work out of one of the following locations:
London, GBR
Basic Qualifications
Bachelor's degree
Experience using data and metrics to determine and drive improvements
Relevant experience leading cross-functional programmes or projects using project-management methodologies
Relevant experience in using data or anecdotal evidence to influence business decisions
Relevant experience leading complex projects with a wide range of stakeholders, including your peers and leadership
Experience working with the MS Office suite (Word, Excel, Outlook) and/or SQL in a professional environment
Preferred Qualifications
Master's degree in supply chain, business, engineering, finance or related technical or quantitative field
Experience in defining and implementing process improvement initiatives using data and metrics
Advanced or master’s degree
Project-management qualification such as PRINCE2, APM, PMI, or similar
Understanding of continuous improvement methodologies such as Six Sigma or Lean
Experience working in an operational environment or with technical teams
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