Job Information
Amazon Software Development Manager, Prime Video Subscription Lifecycle and Management in London, United Kingdom
Description
Come build the future of entertainment with us.
Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching?
Amazon’s Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel, renew at anytime and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business - available in over 240 countries and territories worldwide. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. If this sounds exciting to you, please read on.
The PV Subscription Lifecycle and Management team is responsible for the post-signup experience for PV subscriptions. As a Software Development Manager in this space, you will solve large-scale technical challenges in optimization, scalability, security, and privacy, and work across a unified tech stack that can power various client devices such as smart TVs, gaming consoles, web, and mobile devices. Working with Product Managers, key stakeholders, and executives around the world, you will own the engineering vision for how we build and scale our systems. In this space, you will be able to influence customer engagement and retention outcomes through various lifecycle and management features for our customers and partners.
You will be able to see the big picture, be creative, experiment quickly, and positively impact millions of customers. We are an evolving business where creativity and drive can have a lasting impact on the way video is enjoyed worldwide.
Key job responsibilities
You will be responsible for customer-facing systems that give our customers the most compelling reasons to stay with their video subscriptions. You will oversee the long-term strategic vision for your team, the day-to-day management of your team's roadmap, and the growth and development of your direct reports. You will work with partner teams and stakeholders to ensure we are always delivering the right solutions for customers.
A day in the life
A typical day will involve attending your team's sprint ceremonies (standups, backlog grooming, and retrospective meetings), reviewing operational metrics, one-on-ones with your direct reports and key stakeholders, and meetings to drive alignment with partners and establish and deliver on your team's long-term vision. You will also help to build an inclusive team culture.
Key stakeholders include other SDMs, TPMs, and PMTs in Prime Video and other Amazon businesses (notably Prime, Subscriptions, Music, Outbound Marketing), as well as business managers in worldwide business teams.
Basic Qualifications
Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
Experience in engineering
Experience in leading the definition and development of multi tier web services
Experience managing engineers
Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems
Preferred Qualifications
Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).