Job Information
First Federal Savings & Loan Association Mortgage Loan Officer in Lorain, Ohio
JOB DESCRIPTION
Originate residential mortgage loans with an emphasis on relationship management to assist clients and provide excellent support and guidance through the mortgage loan process. Assume overall responsibility for the residential mortgage loan from application to closing.
Essential Functions
Originate all types of loans offered by First Federal Savings of Lorain.
Represent and promote First Federal Savings of Lorain and its products/services at community and business related events.
Assume a leadership role in industry related organizations.
Interview loan applicants to obtain and accurately compile information to process the application through closing.
Develop new customer prospects and new loan business by attending and participating in, but not limited to, industry related meetings, seminars, community events and home and trade shows.
Correspond with applicants, realtors, and creditors to resolve questions regarding application information, in a timely basis.
Establish expertise regarding local and surrounding communities; understanding the economics of local customers, businesses and competition.
Provide prompt, accurate and dependable customer service, including consistent follow-up on applicants' files.
Handle inquiries from applicants and branch personnel including, customer problems and complaints; counsel customers with special problems or concerns.
Cross sell other products and services to applicants.
Conduct public speaking engagements and assist the Marketin