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City National Bank Business Systems Analyst III in Los Angeles, California

BUSINESS SYSTEMS ANALYST III

WHAT IS THE OPPORTUNITY?

Develop, test, implement, and end-user training and support of a wide variety of the Bank's systems involved in the various division specific systems and processes. Serve as the business expert for the development, maintenance, training, regulatory compliance and support of all processes related to systems. Coordinate business unit efforts required for project implementation and oversees all required post-implementation tasks to ensure business unit satisfaction. Perform system administrative, configuration and reporting functions in the division which are NOT the responsibility of Business and Technology Services. Runs database queries or creates Reports in support of management information needs.

Multiple Division

Banking and Investment Services Division

As a member of City National's Banking & Investment Services group, you will be part of the essential central operations and back-end hub for all of the bank's lines of business.

Technology and Innovation Division

As a member of City National's Technology & Innovation group, you will drive, develop, and maintain solutions for clients and colleagues. This is an exciting time of technology advancement and innovation across the bank, particularly within our technology teams.

Commercial Banking Division

As a member of City National’s Commercial Banking group, you will help to provide expertise and financing solutions to mid-market businesses and organizations with professional management, headquartered in the United States. By listening and understanding the client’s needs, the team delivers specialized service and industry-specific expertise to help solve challenges for companies that are growing.

Credit Administration Division

As a member of City National's Credit Administration group, you will contribute to the company's success by upholding the bank’s strong credit culture, while facilitating growth and maintaining the quality of City National’s loan portfolio.

Entertainment Banking Division

Make your mark as a member of City National's Entertainment Banking group. You will help deliver sophisticated financial solutions through white-glove service to people and organizations in every facet of the entertainment business. City National has been a fixture in entertainment banking for more than 60 years, setting ourselves apart with in-depth expertise and knowledge of the industry.

Exactuals Division

This is an exciting opportunity to be part of a small "start up" group within a larger organization. Exactuals colleagues work hard to support one another in the mission to modernize the payment space, primarily for the entertainment industry, while enjoying the journey together. Exactuals became an RBC / City National company in 2018.

Executive Management Division

[n/a]

FilmTrack Division

Make your mark on the small but mighty team at FilmTrack, an RBC/City National company. FilmTrack is the simplest and most powerful end-to-end rights management solution in the entertainment industry with over 20 years of specialized service to our clients.

Finance Division

This is a great opportunity to grow your career with a stable and expanding organization as a member of City National's Finance team. This group records, analyzes, reports and optimizes to maintain the bank’s financial health, while following principles and legislation to ensure we're doing what's right.

Human Resources Division

Through this role, you will have the opportunity to make a difference as a member of City National's Human Resources team, a diverse and dynamic group focused on supporting the full lifecycle of colleagues through an exceptional workplace experience.

Legal and Corporate Administration Group

Make a meaningful difference as a member of City National's Legal & Corporate Administration Group, the area of the bank that manages legal and corporate governance, community reinvestment, corporate premises and corporate security.

Marketing Product and Digital Division

As a member of our Marketing, Product and Digital team, you will have an exceptional opportunity to help grow your career while driving change across many facets of the business. The team is passionately focused on building our brand, supporting banking products and finding innovative ways to engage and retain clients.

Personal and Business Banking Division

As a member of City National's Personal & Business Banking group, you will have the opportunity to make a real difference through a signature client experience. Our branch network delivers proactive advice and high-level financial solutions with a Global Relationship Management™ model that most banks extend only to larger businesses and high-net-worth families. Our tailored solutions address the financial needs of individuals, organizations and small to mid-sized businesses with an array of products and services, from simple to complex.

Private Banking Division

As a member of City National's Private Banking group, you will help deliver tailored financial solutions to high- and ultra-high-net-worth families, select professional services firms and select nonprofits. Exceptional, customized service and integrated solutions and strategies, investment management, trust and wealth planning set this team apart.

RBC Banking Solutions Division

As a member of City National's RBC Banking Solutions, you will help drive expansion and collaboration as you identify and facilitate opportunities to extend the bank’s products to clients of RBC Wealth Management.

Real Estate Banking Division

Make your mark as a member of City National's Real Estate Banking group. Be part of the team that provides a comprehensive array of banking products and services to experienced real estate developers and investors including, but not limited to, acquisition, construction, bridge and permanent financing of commercial real estate. Product types include: Multifamily, Industrial, Office, Retail, Self-Storage, Senior Housing, and For-Sale Housing.

Residential Lending Division

Make a meaningful difference as a member of City National's Residential Lending group. This is a great opportunity to grow your career with a stable and expanding organization while enhancing and retaining bank client relationships through competitive mortgage products and solutions with exceptional service and care.

Risk Management Division

This is a great opportunity to grow your career with a stable and expanding organization as a member of City National's Risk Management team. The focus is on ensuring business activities remain safe, compliant and well-positioned for future opportunity and sustainable growth.

Specialty Banking Division

As a member of the Specialty Banking group, you will help to bring extensive industry knowledge to commercial clients in specialized segments and deliver an unmatched level of service. Specialty Banking is comprised of several teams of experienced bankers with niche market knowledge and niche financial proficiency, promoting solutions rather than products.

Treasury Management Solutions Division

As a member of City National's Treasury Management Solutions group, you will make a difference by delivering integrated technology solutions to help clients more efficiently manage their businesses and working capital. This group drives and supports the bank's cash management products and services that won City National four of its 11 Greenwich Excellence Awards in 2018.

Wealth Management Division: City National Rochdale

As a member of City National Rochdale, the company's Wealth Management group, you will provide white-glove service focused on intelligently personalized portfolio management for high-net-worth individuals, families, and institutions. For 30 years, City National Rochdale has helped clients achieve their goals, operating as a nimble, responsive, local boutique investment firm.

Wealth Management Division: City National Securities

As a member of City National Securities, the company's brokerage services group, you will be part of the exceptional team that caters to investors who prefer to actively manage their investments and make buy/sell decisions. City National Securities offers a full range of investment capabilities, and delivers personalized service to help clients manage their investments with confidence.

WHAT WILL YOU DO?

  • Determine business unit system needs and objectives and consults with business unit regarding problems with current business applications or systems, enhancements, or new functionality.

  • Prepare business and system requirements for maintenance/enhancements and present recommendations to division management.

  • Gather and writes-up business and system requirements, prepare test scripts, quality controls all changes, develop and code documents and supports the division credit, loan documentation and loan services teams for trouble shooting hardware and software

  • Conduct all user and quality assurance testing on current systems, new systems and future maintenance. Develop test scripts to quality control all changes. Interact with software vendors and BATS to implement software enhancements.

  • Collaborate with Credit Administration, BATS, Legal, Product Management and others to create and implement correct forms, products and services as they relate to the system application.

  • Provide system application support to end-users and effectively troubleshoot system application problems. Make system configuration changes or coordinate changes with vendors or BATS to correct identified problems.

  • Prepare end-user documentation on system enhancements. Communicate key system changes to the user community. Provide continuous training and instruction to users on system application use and business processes.

  • Monitor development activities relating to meeting project objectives, budget, quality standards and schedule.

  • Run queries against application databases and/or the Bank’s data warehouse and assists with the preparation of periodic or ad hoc reports for distribution to line units, senior management, risk management units (e.g. Audit, Compliance and/or Credit Risk Review) or third parties (e.g. OCC, external auditors).

  • Maintain current knowledge of related regulatory and bank policies and procedures.

  • Represent the Bank by actively participating in outside civic and community affairs, business and industry-related organizations, and other professional activities as appropriate.

  • Complies fully with all Bank Administrative, Operational and Credit policies and procedures as well as all regulatory requirements (e.g., Bank Secrecy Act, Know Your Client, Community Reinvestment Act, Fair Lending Practices, Code of Conduct, etc.).

WHAT DO YOU NEED TO SUCCEED

Must-Have*

  • Minimum 5 years experience developing and customizing databases/systems for reporting purposes required.

  • Minimum 5 years experience designing and generating weekly, monthly and ad hoc reports using reporting/query tools such as Brio, MS Query, MS Access, Crystal Reports or Business Objects required.

  • Minimum 3 years experience working in a loan servicing/operations environment required.

Skills and Knowledge

  • Excellent process management and problem solving skills.

  • Prior banking experience and extensive writing and developing reports, and sales and financial modeling.

  • Thorough knowledge of PC computing environments, experience with database/data warehouses, and experience using reporting/query tools such as Brio, MS Query, MS Access, Crystal Reports and Business Objects.

  • Strong knowledge in MS Word, Excel and MS Access. Working Knowledge of financial analysis techniques.

  • Strong organizational and analytical skills. Excellent verbal and written communications skills.

  • Highly preferred work experiences:

  • Using Oracle and/or Oracle Analytics

  • Using/programming Java Server Pages & Scripts

  • Writing Oracle Procedures & Views

  • Experience with any web based loan origination workflow system (preferably FinanceCenter aka HCL CapitalStream)

  • Experience developing and customizing databases/systems for reporting purposes required.

  • Experience designing and generating weekly, monthly and ad hoc reports using reporting/query tools such as Brio, MS Query, MS Access, Crystal Reports or Business Objects required.

*To be considered for this position you must meet at least these basic qualifications

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT

City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.

ABOUT CITY NATIONAL

We start with a basic premise: Business is personal. Since day one we've always gone further than the competition to help our clients, colleagues and community flourish.City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies.

City National Bank requires all colleagues to be fully vaccinated against COVID-19 to work on-site at any of our locations.

Equal Opportunity Employer Minorities/Women/Protected Veterans/DisabledLoan Processing/Servicing/Documentation, Remote, Residential Lending

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