Shire Jobs

Description We are seeking a Customer Service Representative for our events and exhibitions operations based in Los Angeles, California. This role involves interacting with various stakeholders such as automobile companies and drivers for the LA Auto Shows. This role provides a short term contract employment opportunity and offers a dynamic work environment in the Events/Exhibitions industry.

Responsibilities:

• Efficiently manage customer service inquiries from different automobile companies

• Coordinate with drivers for the LA Auto Shows as required

• Maintain a detail-oriented appearance at all times, adhering to the dress code which includes black pants, white shirt, and closed-toe shoes

• Ensure accurate and prompt communication with team members regarding customer service issues

• Maintain and update customer records accurately

• Maintain timely and effective communication with customers

• Provide necessary information to customers about the terminal to meet in

• Ensure the provision of sell phone lists to the appropriate parties

• Ensure that parking reimbursements are processed accurately and promptly. Requirements • Proven experience in a customer service role in the Events/Exhibitions industry

• Strong knowledge and understanding of the Events/Exhibitions industry

• Excellent communication skills, both written and verbal

• Ability to handle and resolve customer inquiries and complaints effectively and efficiently

• Demonstrated ability to work in a fast-paced environment

• Strong problem-solving skills and the ability to think on your feet

• Proficiency in using computer systems, databases, and Microsoft Office Suite

• Ability to work flexible hours, including weekends and evenings as required by event schedules

• Excellent interpersonal skills with a customer-centric focus

• Ability to work as part of a team and contribute to a positive work environment

• High school diploma or equivalent; degree in hospitality or related field is a plus

• Must be able to stand for extended periods and lift up to 25 pounds as necessary during events.

­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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