Job Information
UCLA Health Patient Care Coordinator - Neurosurgery Spine in Los Angeles, California
Description
This
will be a full time 100% career position in the Department of Neurosurgery. The Patient Care Coordinator will provide coordination of care, continuity,
follow-up, and support for the patients and their families. Responsibilities
include but are not limited to: answering, triaging and responding to patient
phone calls, scheduling clinic appointments, pre and post scrubbing of clinic
appointments, assisting patients with scheduling diagnostic tests, preparing
charts and documents for clinic visits, enter referrals and orders, assisting
with obtaining insurance pre-certifications and referral authorizations,
referral work queues, process requests for medical records, process medication
refill requests, organize and maintain a computer calendar system, and assist
with processing disability and return-to-work forms and various letters at
patient and provider's request. You will also organize and manage weekly
interdisciplinary program meetings. Other projects and administrative
tasks will be assigned on an as needed basis.
Pay
Range: $24.57 - $34.87 Hourly
Qualifications
All Required:
Comfortable with changing work flows
Demonstrated basic knowledge of physician office policies and
procedures
Skill in working independently and following through on
assignments with minimal direction
Knowledge of neurosurgical medical terminology to communicate
effectively with physicians, nurses and other members of the health care
community
Current knowledge of neurosurgical diagnosis, treatments, and
terminology
Working knowledge of patient related policies and procedures, as
well as a thorough understanding of the University system
Familiarity with physician office billing procedures
Working knowledge of PC including the following software:
Microsoft Word, Microsoft Outlook, Excel, Windows.
Skill speaking on a one to one basis with persons of various
social, economic, and cultural backgrounds to obtain information and explain
procedures.
Able to handle variable supervisors and be receptive to an
unpredictable work schedule.
Ability to triage incoming calls with efficiency.
Must have the flexibility to be able to handle variable
Neurosurgeons calendars.
Requires responsibility of checking in nightly for next day's
assignment
UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person’s unique achievements and experiences to further set us apart.