Job Information
Leap PT Sales Supervisor: Grown Brilliance (Fine Jewelry) in Los Angeles, California
Our store teams are the heart of Leap (http://leap.com) ! We are looking for a driven Sales Supervisor for our Grown Brilliance (https://www.grownbrilliance.com/) boutique on Melrose in Los Angeles. This leader will play an integral role in developing a world-class store team and delivering top-notch customer experience.
The Leap platform launches and operates insight-driven retail stores for modern brands with better performance and less risk. Among the trailblazing brands we work with are: ASTR the Label, Frankies Bikinis, Malbon Golf, ThirdLove, True Classic Tees and many more.
What We’re Looking For:
Influence and inspire a team to create memorable in store experiences and foster a positive environment
Execute action plans in partnership with the Store Leader to drive sales and client engagement
Ensure store standards are maintained; cleanliness, visual merchandising and operational tasks (inventory counts, tagging, receiving + processing shipment)
Support with activations and new store openings as needed
Embrace learning and leveraging new technologies, systems, apps, etc.; experience with Shopify, Endear, Slack, Google Office is a plus
Ability to operate independently and work effectively under pressure, support completion of store opening/closing procedures
Keep an agile work schedule; including days, nights, weekends, holidays
1+ years of direct and/or indirect management experience
2+ years of retail experience in luxury (accessories, jewelry, handbags, bridal); GIA certification preferred
Must be at least 18+ years of age
Maintain an active floor presence, including standing and walking for extended periods of time
Comfortability using a ladder and lifting a maximum of 50lbs
Who YOU Are:
People Leader- effectively guides and motivates others through coaching and mentoring, assists with training and building a bench of future leaders.
Customer Obsessed/Hospitality Driven- seeks to create genuine and authentic connections, anticipates needs and possesses exceptional selling skills.
Adaptable & Entrepreneurial - navigates a matrix environment, remaining nimble and flexible, maintaining a growth mindset to identify root causes and creative problem solve.
Collaborator- actively seeks and provides feedback, thrives on building relationships and working with teams.
Professional- punctual, accountable and honest; takes initiative and demonstrates strong work ethic.
Brand Advocate/Category Expert- keeps up with trends/fashion/news in related industry; shows passion and ability to teach and educate employees + customers on product.
Detail Oriented - operates with high efficiency and effectiveness, consistently produces polished and quality work.
Measures of Success:
Drive sales goals through Key Performance Indicators: Conversion, Average Order Value (AOV) and Units Per Transaction (UPT)
Clienteling: Client Outreach, Networking NPS (net promoter score)
Ability to accomplish tasks + meet deadlines effectively
Leap Perks:
Employee discount
Commission + Bonus Eligible
401K
Accrued PTO for those eligible (blackout periods apply)
Medical, Dental & Vision benefits (must avg 32hrs+/wk)
Employee Assistance Program
If you’re passionate about helping emerging brands succeed and being an integral part of the revolution of retail, a career at Leap could be your ideal match. Leap.com (https://www.leapinc.com/careers/in-store-retail)
Salary: $21/hr. - $23/hr.
In order to achieve our mission, we need to work hard to create a diverse community of Leapers to support the brand and customers we serve and help us all grow and thrive individually and as a team. Our differences make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued.
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