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UCLA Health Senior Network Engineer (flex-hybrid) in Los Angeles, California

Description

Under the direction of the Manager of IT Network, the Senior Network Engineer is responsible for the configuration, implementation and support of network equipment, network software, daily operational incidents, service request tickets, network break/fix support, incident and technical escalations, network maintenance and maintenance support.

The Senior Network Engineer's role functions also include, but are not limited to enterprise project deliverables, project tasks, project documentation, build, installation, performance monitoring, optimization, troubleshooting and maintenance of a variety of systems of the network.

Duties and responsibilities will include, but are not limited to, the following:

  • ensuring that policies, standards, procedures, and how-to documents are utilized and followed

  • providing day-to-day support of the 24 x 7 production environment of ISS Enterprise network (core, distribution, wired & wireless access layers, cloud technologies, IPAM, DHCP, AAA, VoIP systems, WAN, Firewall/VPN, and network monitoring)

  • staying abreast, learning, and supporting new network technologies as they are deployed to the UCLA Health environment

  • participate in weekly rotational after-hours 24 x 7 on-call support and perform other assigned tasks as needed by departmental requirements

  • applying expertise supporting routing and switching technologies in the data center and at the network edge

  • supporting operational and projects across the enterprise network; this includes but is not limited to data center ACI, SD-WAN, edge SDN activities, and traditional routing and switching network environments

  • responsible for maintaining expert knowledge of enterprise network automation and monitoring tools.

This is a flex-hybrid role which will require you to be onsite as required by operational need; there are no reimbursements for travel to "home office" location. Each employee must complete a FlexWork Agreement with their manager which will outline arrangement parameters and aids both parties in fully understanding expectations. Arrangements are regularly evaluated, and are subject to termination.

Salary offers are determined based on various factors including, but not limited to, qualifications, experience, and equity. The full salary range for this position is $95,900 - $222,100. The budgeted salary or hourly range that the University reasonably expects to pay for this position is approximately between the minimum and midpoint.

Qualifications

  1. Ability to analyze complex end-user business needs and

devise effective cost efficient recommendations.

  1. Demonstrated ability to write clear, precise, detailed,

comprehensive, and grammatically correct letters, memos, reports, policies and

procedures.

  1. Interpersonal skills to work effectively with staff,

faculty and administrators.

  1. Ability to work effectively in spite of frequent

interruption and competing priorities.

  1. Demonstrated ability to work both independently and in

team-oriented environment, to follow through on assignments with minimal direction, and to independently

prioritize work.

  1. General knowledge of relevant policies and procedures.

  2. Ability to research and test new technologies and

processes

  1. Knowledge of DNS, DHCP, IP, ARP, UDP and TCP/IP

  2. Hands-on data networking skills required including; IP

& Ethernet routing and switching based network design, testing and

implementations with in-depth knowledge of the OSI seven layer model and in

depth familiarity with industry protocols including OSPF, HSRP, EIGRP, BGP,

UDP, TCP/IP, Multicast, 802.1x, IPSec, Radius, TACACS10. Experience in using network protocol analyzers and

sniffers such as WireShark, Fluke tools and the ability to decipher packet

captures

  1. Proficient in configuring, deploying and maintaining

Palo Alto and Cisco ASA firewalls.

  1. Experience and knowledge of IEEE 802.11 wireless

standards and Aruba wireless controllers

  1. Support systems for network management including a

working knowledge of Voice technologies. IP switching and routing architectures

supporting VoIP and ISP services

  1. Proficiency working with VLAN, VRF, HSRP, Port Security,

Traffic Shaping, Priority Queuing, Class of Service (CoS)

  1. An understanding of different cabling types: Multimode

fiber, single-mode fiber, LC versus SC, 10/100/1000BaseX, Cat5, Cat5e, Cat6,

RJ45

  1. Experience using troubleshooting tools: traceroute,

ping, mtr, nmap, netstat, ipconfig/ifconfig, iperf

  1. Understand and apply IT Engineering Lifecycle

methodology and practices

  1. Ability to communicate the status of various systems to

management and/or support personnel.

  1. Ability to prioritize and execute tasks in a

high-pressure environment

  1. Ability to prioritize and organize work assignments

  2. Demonstrated experience with the following IT Network related products:

  • Cisco

  • Aruba

  • Palo Alto

  • Netscout

  • Azure/AWS

  • UNIX

UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person’s unique achievements and experiences to further set us apart.

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