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Trilogy Health Services HR Generalist in Louisville, Kentucky

At Synchrony Health Services, we offer collaborative clinical solutions for multiple aspects of senior housing and long-term care including pharmacy, rehabilitation, and lab. United by our culture of service, we believe in blending compassion with clinical expertise, to the benefit of our partners, our employees, and most importantly, the people we serve.

Synchrony Health Services is an Ancillary division of Trilogy Health Services, which is an award winning company that is leading the way in employee benefits, professional development, personal wellness and recognition. We invite you to learn more about our unique culture and the exciting opportunities that exist within our organization.

Let’s talk about benefits.

  • Competitive salaries and weekly pay

  • Wage increases EVERY quarter

  • Student loan repayment, scholarships, and tuition reimbursement

  • Health, dental, vision, and life insurance kick in on the first of the month after your start date

  • 401(k) Match

  • Bonuses for attendance, referrals, and gas

  • Quarterly employee recognition ceremonies

  • And so much more!

Synchrony complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

Synchrony cumple con las leyes federales de derechos civiles aplicables y no discrimina por motivos de raza, color, nacionalidad, edad, discapacidad o sexo.

Synchrony 遵守適用的聯邦民權法律規定,不因種族、膚色、民族血統、年齡、殘障 或性別而歧視任何人。

Provides administrative support, guidance, and coordination of programs, policies, procedures, and practices within the Employee Services Department. Partners with the Executive Directors, Senior HR Manager, and Recruiter to fulfill HR objectives for a highly engaging workforce. Assists with multiple projects to include company events, fundraising, training, onboarding and reward and recognition.


  1. Establishes, organizes, and maintains personnel records, ensuring accuracy and confidentiality.

  2. Participates in the audit process for Med B and the HQAA accreditation to pull files when surveyors are onsite at each pharmacy location.

  3. Provides support and guidance to employees in various HR-related topics such as leaves, benefit information, and policy and procedures.

  4. Facilitates onboarding, new hire paperwork, and orientation for new hires in Recruiter’s absence or on an as needed basis.

  5. Oversee the new hire check-ins and performance reviews for all pharmacy locations.

  6. Provides guidance to team members with education and emergency assistance requests through the Trilogy Foundation.

  7. Partners with the Marketing Department to provide appropriate content for newsletters, spotlight articles, and testimonials.

  8. Oversees all ER3 functions, holiday parties, employee appreciation events, and community projects. Responsible for planning and organizing the ER3/Community committee meetings.

  9. Manages completion of all required trainings in Trilogy University upon hire and on an annual basis.

  10. Responsible for updating and maintaining content and information on the company’s intranet (PCA Connect).

  11. Collaborates with pharmacy leaders to ensure all labor law posters are in compliance at all locations.

  12. Serves as a Wellness Ambassador and evaluates and implements wellness programs (including hosting a wellness fair annually).

  13. Assists with the Great Places to Work survey process and encourage PCA’s positive culture.

  14. Manages perfect attendance bonus process and the STARS Recognition program.

  15. Participates in weekly Employee Services team calls.

  16. Manages the employee engagement functions including Trilogy Foundation events and encourages participation (including Independence from Hunger, Hope for the Holidays, Adopt a Resident, etc.) Oversees and tracks all donations and fundraising activities.

  17. Advises and facilitates appropriate recommendations to enhance the effectiveness of human resources policies and procedures.

  18. Provides daily HR support to all pharmacy locations in the areas of policies/procedures, onboarding, training, reward and recognition (including ER3 celebrations, and pharmacy events), GPTW surveys, TMOY, Trilogy Foundation programs and campaigns.

  19. Responsible for managing internships, apprenticeship program, Tier Tech Program, and partners with schools to build ongoing relationships.

  20. Partners with leadership on other HR related issues/items.

  21. Assists with special projects as needed.

  22. Minimal travel including overnight stay as necessary.

  23. Meets Expectations of Excellence for position.

  24. Supports location, departmental goals, and the overall objectives of the Company.

  25. Complies with all laws, regulations and standards of ethical conduct.

  26. Responsible for uncompromising levels of cleanliness and safety.

  27. Leads by Example (LBE), upholds and promotes the culture, mission and values of the Company.

  28. Performs all job duties with a friendly positive and team-oriented approach.

  29. Maintains professional/technical competencies and proficiencies for job responsibilities.

  30. Complies with all Company policies, procedures, rules and standards.

  • Four (4) year degree in Human Resources, Business Administration, Communication or equivalent from an accredited college or university, or a combination of experience and training.


  • PHR or SHRM preferred.


  • Three (3) to five (5) years’ human resources experience. Healthcare, pharmacy, senior living or long-term care experience preferred.

  • HRIS and ADP Payroll systems preferred.

  • Exemplary computer skills that include knowledge of the Microsoft Office Suite of products.

Shift: 1st Shift

External Company Name: PCA Pharmacy

External Company URL:

Street: 2701 Chestnut Station Court