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American Family Insurance - Corporate Associate Print, Mail, Scan Technician in Madison, Wisconsin

As an Associate Print, Mail and Scanning Technician you will manually sort incoming mail, prepare it for scanning and run it through the scanning machine. You will also process incoming and outgoing mail and packages for offices by affixing appropriate postage, preparing for handling by special courier, or delivering mail and packages to appropriate receiver. As well as ship mail and packages using the most cost-efficient means while meeting receipt deadlines. You will also maintain office supplies and forms for assigned location and makes deliveries of supplies as needed.

Hours for this role are 6:00am-2:10pm Monday through Friday with overtime availability

This is a primarily office role where you will be expected to come in office each day.

Position Compensation Range:

Pay Rate Type:

Hourly

Compensation may vary based on the job level and your geographic work location.

Primary Accountabilities

•Completes mail activities which include pick up, delivery, sorting, receiving, tracking and machine maintenance.

•Performs equipment set up, operation, and maintenance for all equipment in designated area, including digital print, bindery and finishing, wide format, offset, or others as needed.

•Programs complex job specifications to equipment and use software to record, analyze, and organize job data.

•Performs daily maintenance on equipment, contact service technicians, and coordinate service for equipment problems. Manually or mechanically make necessary adjustments to correspond with daily work needs.

•Performs indexing accountabilities: Verifies quality of images. Checks for completeness and records necessary index values. Accurately inputs required data to properly route documents.

•Notifies the appropriate individual of availability of the scanned document. Utilizes various internal systems to properly identify and route documents. Properly routes various electronically received documents.

Specialized Knowledge & Skills Requirements

•Demonstrated experience providing customer-driven solutions, support or service.

•Demonstrated attention to detail through accuracy and completeness of information.

•Solid knowledge of print/scanning/mail technology.

•Demonstrated experience with print/mail equipment and processes for the designated area.

•Basic knowledge and demonstrated proficiency in various PC software applications (e.g. Microsoft Office Suites, Internet Explorer, Outlook, Acrobat, FrontPage).

Licenses

• Valid driver's license required plus an acceptable driving record.

Travel Requirements

• Up to 10%.

Physical Requirements

•Moving self in different positions to accomplish tasks in various environments including tight and confined spaces.

•Adjusting or moving objects up to 50 pounds in all directions.

•Repeating motions that may include the wrists, hands and/or fingers.

Working Conditions

• Not applicable.

We encourage you to apply even if you do not meet all of the requirements listed above. Skills can be used in many different ways, and your life and professional experience may be relevant beyond what a list of requirements will capture. We encourage those who are passionate about what we do to apply!

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

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At American Family Insurance, we know how hard our customers and employees work to achieve their dreams. That’s why, for over 90 years, we’ve made it our mission to protect those dreams. It’s all part of who we are and who we’ll always be – innovative, caring, agile, trustworthy, transparent and passionate. We’re a strong, forward-looking company and a proven leader in our industry. And if you’re looking to make a difference, we’re looking for you.

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