Shire Jobs

JOB REQUIREMENTS: Help us change lives At Exact Sciences, we\'re helpingchange how the world prevents, detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most. Join our team to find a purpose-driven career, an inclusive culture, and robust benefits to support your life while you\'re working to help others. Position Overview The Service Operations Coordinator I will be the first point of contact for internal and external customers seeking support and/or information about installed equipment. This role will provide support to the Equipment Service teams, including work order coordination, internal and external customer communications, outsourcing and receiving of calibrated equipment and scheduling of technical services. Essential Duties Include, but are not limited to, the following: Develop and maintain calibration schedules suitable for equipment being used across multiple Exact Sciences laboratory environments. Support the coordination of equipment to be sent out for external calibrations. Assist with inventory management. Provide concise and timely communication to internal and external customers. Assist in all aspects of project implementation as needed. Setup, maintain and organize equipment records and spare parts inventory. Maintain the accuracy of the CMMS system, including receiving work order requests, assigning work orders and entering system data. Assist in providing necessary information for financial asset tracking. Tag and label laboratory equipment with unique identifier and financial asset numbers. Dispatch Helpline requests to internal service teams. Support the scheduling of external vendors for onsite maintenance activities. Coordinate documentation for return of instruments for repair or calibration, as needed. Perform other related duties as assigned by management. Good verbal and written communication skills and customer service oriented with professional interpersonal skills. Creative problem-solving abilities. Proficiency in general business procedures and capable of prioritizing workflow. Independent self-starter with positive attitude and above average organizational skills. Adaptable, open to change, able to work in ambiguous situations and respond to new information and unexpected circumstances required. Demonstrated attention to detail and accuracy. Availability to support multiple facilities. Ability to... For full info follow application link. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. Applicable portions of the Company\'s affirmative action program are available to any applicant or employee for inspection upon request. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/66BDD9B0295547AF