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Job Information
Centene Corporation Sr. ServiceNow Engineer in Madison, Wisconsin
You could be the one who changes everything for our 28 million members by using technology to improve health outcomes around the world. As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility.
Position Purpose: Designs, develops, and implements complex enterprise software solutions in ServiceNow Configuration Management. Collaborates closely with technical and non-technical roles such as data modelers, architects, business analysts, data stewards, and subject matter experts (SMEs) to provide design, technical analysis, development/configuration, testing, implementation, and support expertise representing the interest of the business across the enterprise.
Develops or prototypes software modules at various levels of complexity, including but not limited to: service interfaces, process flows, service messages, SOA components, business logic, UI/UX, or data access logic for ServiceNow
Designs, develops, tests, and deploys software solutions and process flows complying with standards, guidelines, and best practices
Identifies, assesses, and formulates architectural impacts and solutions from business requirements
Collaborates to ensure application designs utilize appropriate patterns and standards
Analyzes user needs and software requirements to determine feasibility of design within time and cost constraints, including the ability to estimate work needed
Assesses functional and nonfunctional requirements and creates designs to meet both business and technical needs
Creates conceptual and detailed technical design documents and works with the business to update, as needed
Identifies and resolves problems, often anticipating issues before they occur or before they grow, develops and evaluates options, and implements solutions
Utilizes and contribute to the development of application coding techniques and standards
Collaborates with Application Solution Architects, IS Business Analysts and other technical resources on the delivery of application functionality
Participates in tier 3 application support activities including incident management and the assessment and delivery of application upgrades and patches
Performs other duties as assigned
Complies with all policies and standards
Education/Experience: A Bachelor's degree in a quantitative or business field (e.g., statistics, mathematics, engineering, computer science).
Requires 4 – 6 years of related experience. Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position.
Technical Skills:
One or more of the following skills are desired.
ServiceNow
CMDB
CSDM
Javascript
Asset Management
Soft Skills:
Intermediate - Seeks to acquire knowledge in area of specialty
Intermediate - Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions
Intermediate - Ability to work independently
Intermediate - Demonstrated analytical skills
Intermediate - Demonstrated project management skills
Intermediate - Demonstrates a high level of accuracy, even under pressure
Intermediate - Demonstrates excellent judgment and decision making skills
Pay Range: $83,600.00 - $155,000.00 per year
Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.