Job Information
Madison Gas & Electric Supervisor - Electric Construction - Network in Madison, Wisconsin
Supervisor - Electric Construction - Network
Location Madison
Job Category Electric Construction
# of openings 1
Apply Now (https://phf.tbe.taleo.net/phf01/ats/careers/v2/applyRequisition?org=MGE&cws=38&rid=1880)
POSITION PURPOSE
Supervise the activities of a department responsible for construction, modification, maintenance, repair, and operation of the Company's electrical transmission and distribution system.
DUTIES AND RESPONSIBILITIES
Supervises effective and efficient use of the resources for construction, operation, maintenance, and repair of the Company's electric distribution system, with emphasis on safety, customer satisfaction, quality improvement, and regulatory compliance.
Prepares weekly crew schedules and daily assignments of crews for specific jobs in the most efficient and economical manner to best match crew capabilities to job requirements.
Enforces compliance with existing Company policies, procedures, practices, etc., as well as all governmental rules, regulations, and codes which apply. Instructs subordinates to be cognizant of environmental responsibilities, both corporate and individual.
Establishes and enforces work standards and operating procedures to ensure jobs are completed in a timely manner and in conformance with established specifications, industry regulatory requirements, and safety practices and procedures.
Communicates with customers on the nature, duration, and cause of service interruptions, answering questions and resolving customer problems or complaints referred by crew leaders as necessary.
Performs supervisory standby and emergency call-out responsibilities during off-duty hours.
Instructs field crew on system switching in conjunction with Distribution Operations Center.
Actively participates in and supports the department's safety program by promoting a positive safety culture, enforcing safety rules, and attending and participating in regular safety meetings.
Works closely with Engineering Department personnel in coordinating all planning activities and developing job orders.
Supervises contractor personnel operating in the vicinity of existing facilities, whether energized or non-energized, and enforces compliance with all safety practices and procedures outlined by the Company.
Uses the automated KloudGin system to complete and execute service orders assigned to the Electric Construction Operations Department. Follows up on orders as necessary to assure customer satisfaction and/or address customer issues.
Participates in resolving "in-field" problems that arise from unknown entities. This includes meeting with governmental representatives to correct situations that arise during installation of our facilities. Contacts may also occur with customers and contractors depending on each situation.
Provides backup coverage for other Gas Operations and Electric Operations supervisory staff during absences or vacations.
Performs administrative duties which include, but are not limited to, preparing and disseminating daily crew schedules, documenting inspection and maintenance programs, assisting with estimating deposit requirements for new customers, completing annual performance appraisals, reviewing job orders completed by field crews, and preparing purchase requests for material and equipment.
QUALIFICATIONS
Education and Experience
Must have a high school education or equivalent.
At least three years of experience in construction, operation, and maintenance of electric utility systems.
Demonstrated leadership capacity.
Knowledge and Skills
Effective written and oral communication skills.
Working knowledge of and able to learn rules, codes, laws, and regulations related to the electric industry.
Must exercise considerable initiative and independent judgment in resolving day-to-day operating problems.
Able to communicate via two-way radio using standard protocols.
Must be customer oriented with the ability to demonstrate diplomacy and tact in resolving customer issues.
Able to establish and maintain effective working relationships with contractors, government representatives, employees, and the general public.
Must be able to interpret project plans, blueprints, maps, and diagrams to determine the equipment, materials, and supplies needed to complete the project.
Sound organizational skills and able to manage multiple projects and competing priorities.
Knowledge of and able to apply principles and practices of employee supervision, evaluation, and training.
Working knowledge of the IBEW labor contract.
Familiar with tools, equipment, materials, and supplies needed for installing, maintaining, and repairing the electric transmission and distribution system.
General knowledge of standard utility practices.
Must have and maintain a valid motor vehicle or commercial driver's license.
ABOUT THE ORGANIZATION
About MGE
MGE generates and distributes electricity to 163,000 customers in Dane County, Wisconsin, and purchases and distributes natural gas to 176,000 customers in seven south-central and western Wisconsin counties. MGE is a regulated utility subsidiary of the investor-owned public utility holding company MGE Energy, Inc. MGE's roots in the Madison area date back more than 150 years.
An industry leader, MGE was among the first utilities nationwide to commit to net-zero carbon electricity by 2050, consistent with global climate science. Your community energy company is investing in a more sustainable future for the benefit of all our customers, investors, and employees. As your community energy company, we are committed to this area and its people. We take responsibility to:
Plan and provide a safe, reliable, and cost-effective energy supply that balances the needs and values of those we serve.
Provide information and education to serve our customers and stakeholders and help inform their energy decisions.
Preserve and protect our environment while providing affordable, reliable energy.
Encourage and support economic and business development to keep our economy strong and vibrant.
Engage in open and honest dialogue, partnership, and collaboration to best serve our customers and the broader community.
Our Values
Safety: Safety is a core value at MGE. The safety of our employees, customers, and communities is our top priority. Our culture initiatives continuously improve our safety performance. MGE has earned numerous safety awards for this safety performance, including the AGA Leading Indicator Safety Award.
Reliability: We invest in our people and in our systems to help ensure top-ranked energy reliability that helps to maintain the economic health and vitality of the communities we serve. MGE is a national leader in electric reliability.
Sustainability: With a commitment to transparency, accountability, and continuous improvement, we take a holistic and proactive approach to sustainable practices company-wide.
Equity: We are committed to equity and inclusion in our service to our customers, in our workplace, and in our broader community, and we value diverse perspectives, ideas, cultures, and backgrounds.
MGE's parent company is MGE Energy, Inc., a public utility holding company. Its common stock trades on the NASDAQ Stock Market. For more information, visit mge.com and mgeenergy.com.
JOB LOCATION
The position is on-site, in downtown Madison, Wisconsin, where MGE is an active participant in community efforts to preserve the area's extraordinary quality of life. We offer free, on-site parking and are located near biking trails and bus stops. Many employees enjoy the use of our many on-site EV charging stations.
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