Job Information
Manulife Virtual Connect Operation Engineer in Makati City, Philippines
The opportunity
To perform daily health, check Scripted/Manual to ensure uptime and availability of AVD/Citrix related services
What we are looking for
Experience with VDI technologies such as Azure Virtual Desktop/W365 (Primary Skill) and Citrix (Secondary Skill), including image management, deployment, monitoring and maintenance. Extensive knowledge of AVD
Good understanding of the Microsoft Azure platform and experience of Azure Virtual Desktop deployment and management
Exposure on installing, configuring, and troubleshooting AVD Stack and client issues
Has good understanding of the concepts of RemoteApp, Microsoft Windows 10/11 MultiSession OS, Host Pools, AVD related OUs and FsLogix for best performance and reliability
Experience in Monitoring & Troubleshooting issues using Azure Desktop Insights, NewRelic etc.
Nice to have - Experience with Terraform Cloud, IDE Platforms, Powershell and Azure DevOps & tools like Nerdio
Nice to have – Experience with deployment technologies like Intune and SCCM
What motivates you?
You obsess about customers, listen, engage and act for their benefit.
You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
You thrive in teams and enjoy getting things done together.
You take ownership and build solutions, focusing on what matters.
You do what is right, work with integrity and speak up.
You share your humanity, helping us build a diverse and inclusive work environment for everyone.
What can we offer you?
A competitive salary and benefits packages.
A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
A focus on growing your career path with us.
Flexible work policies and strong work-life balance.
Professional development and leadership opportunities.
Our commitment to you
Values-first cultureWe lead with our Values every day and bring them to life together.
Boundless opportunityWe create opportunities to learn and grow at every stage of your career.
Continuous innovationWe invite you to help redefine the future of financial services.
Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.
Championing Corporate CitizenshipWe build a business that benefits all stakeholders and has a positive social and environmental impact.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .
Working Arrangement
Hybrid