Job Information
Wyndham Hotels & Resorts Waiter/Waitress - Ramada by Wyndham Manama City Centre in Manama, Bahrain
Ramada by Wyndham Manama City Centre is now seeking a Waiter/Waitress to join our team in Bahrain.
Job Summary
The waiter/waitress provides detailed information on menus and multi-tasking various front-of-the-house duties. He/she is responsible for delivering great service to all guests, being knowledgeable and professional in doing so.
Education & Experience
1 to 2 years experience in a branded hotel
Basic math and cashier skills; ability to work with POS system
Effective communication and active listening skills for conversing with guests
Physical stamina to stand for long periods of time
Fundamental Requirements
Responsible for doing all preparations before and during the service, like preparing tables and polish cutlery.
Keeping track of the stock and supplies in the restaurant and communicating where there might be a shortage like linen, glasswork etc.
Have an extensive knowledge of the menu’s and other F&B outlets.
Serving in either conference rooms or F&B outlets if required.
Taking orders from the guests, explaining the menu and advising the guest on their decision-making.
Liaising with management for advice if required.
Communicating with the kitchen about the orders and being very clear about special wishes of guests.
Consistently upsell of food & beverages and making guests aware of promotions.
If necessary preparing orders like drinks and preparing snacks, bread.
Serving at parties and reception if required.
Dealing with the payments and doing closure paperwork if required.
Serving the guests with all food and beverage requirements during their stay in an attentive and efficient way.
Taking reservations, in corporation with the supervisor and hostess/host if necessary because of special requests of the guest.
Responsible for cleaning tasks during and after service.
Provide the perfect service experience for restaurant patrons
Ensure the guest feels important and welcome in the restaurant
Ensure hot food is hot and cold food is cold
Adhere to timing standards for products and services
General Requirements
Look for ways to consolidate service and increase table turns
Present menu, answer questions, and make menu recommendations
Serve customers in an accommodating manner
Apply positive suggestive sales approach to guide guests
Pre-bus tables; maintain table cleanliness, bus tables, remove dirty plates
Look for ways to avoid waste and limit costs
Assist in keeping the restaurant clean and safe
Deliver food and beverages to any table as needed
Must follow all cash handling policies and procedures
Report to property on time and in proper uniform
Process payments of food and drink orders with the cash register
Coordinate with kitchen staff to deliver accurate food orders
Making sure that all the guest areas look immaculate.
Attend departmental meetings if required
COMPANY OVERVIEW:
Wyndham Hotels & Resorts is the world’s largest hotel franchising company by the number of properties with approximately 9,200 hotels across over 95 countries on six continents. Through our network of approximately 872,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company’s mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 24 hotel brands—think household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8—Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work.
Job Location: Ramada Manama City Center, Building 3236, Road 4654, Block 346, Al Seef District, Manama, N/A N/A
Employment Status: Full-time
Employment Disclaimer
In some locations around the world, Wyndham Hotels & Resorts manages hotel properties on behalf of a third party owner. At many of those properties, the Hotel owner is the actual employer, and Wyndham Hotels & Resorts performs recruiting and hiring functions on behalf of the owner. I understand and agree that, by applying through this site, I may be applying for a position with a company other than Wyndham Hotels & Resorts where Wyndham Hotels & Resorts is serving only as the recruiter and will not be my actual employer.