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BT Contract Manager in London, United Kingdom

Contract Manager

Job Req ID: 32255

Posting Date: 22 Apr 2024

Function: Commercial Services

Unit: Business

Location:

Snowhill, Birmingham, United Kingdom

Salary: Competitive + Excellent Benefits

Job Req ID: 32255

Posting Date: 22/04/2024

Function: CPS

Location: Manchester, London, Birmingham, Bristol

Salary: Competitive + Excellent Benefits

Why this job matters

In this role, you will be responsible for protecting the value of managed contracts through managing risks, effectively delivering contractual obligations and excellent stakeholder management for a number of Central Government contracts.

SC clearance is a mandatory requirement of this role, so you must be willing to undergo checks. To gain as see you will need to have been a resident in the UK for a minimum of 5 years, and have no criminal record.

What you’ll be doing

  • Accountable for the delivery of contracts, building strong relationships with stakeholders, monitoring and managing the P&L, scheduling timely month-end calls, ensuring revenue/ cost accruals and deferrals are accounted for and reported on.

  • Deliver change control on contracts and develop opportunities, while being responsible for contractual obligations such as T&Cs and SLAs.

  • Manage and report a balanced scorecard of deliverables, analysing contract performance, identifying to upsell/cross-sell opportunities and escalate to Account Management.

  • Maintain records of complex decision points, financial performance, service delivery, billing, change controls and general support activities.

  • Support the contact management organisation across several activities such as contract governance (CGRs), risk management / mitigation and obligations. Customer support, debt and P& management.

The skills you’ll need

Contract Management

P&L

Relationship Building

Commercial Strategy

Risk Mitigation

What we expect to see on your CV

  • Experience in a contract management, commercial management role or similar.

  • The ability to build strong strategic relationships with senior internal and external stakeholders.

  • Financial acumen.

  • Proven knowledge of governance and compliance methods.

  • Innovative thinking with the ability to solve and identify business problems.

Benefits

  • 10% on target bonus.

  • Annual pay review.

  • Pension (5% from you, 10% from BT)

  • Core life assurance

  • Discount on EE for you and friends and family.

  • Discount on BT products.

  • Electric Vehicle Salary Sacrifice option.

  • Option for salary sacrifice private health and dental care.

  • Flexible benefits to suit you (these range from financial, future fitness, physical fitness and leisure).

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.

We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.

We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

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