Job Information
Landmark National Bank Deposit Operations Associate-Manhattan Main in Manhattan, Kansas
This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13113402
POSITION SUMMARY
The Deposit Operations Associate delivers the Landmark National Bank promise thatEveryone starts as a customer and leaves as a friendby providing a full range of professional, technical, and general support to customers (internal and external),as well as provide support to bank personnel within the Deposit Operations team. The Deposit Operations Associate works in an environment where individuals are trusted to work independently and as part of a productive, successful team.
WHAT YOU WILL DO
- Assist internal department associates with verifying and review ACH file originations and wires submitted via online banking or pre-arranged channels.
- Respond to telephone and email inquiries; takes ownership and resolves problems .
- Serves as a resource for inquiries from the branches and provides problem solutions.
- Cross train with other deposit operations associates to provide additional support for other Deposit Operations functions, providing backup support for all digital banking solutions such as remote deposit, online and mobile banking.
- Communicate thoughts related to the continual improvement of processes, products, services, and related concepts.
- Engage in Landmark National Bank culture initiatives and team success activities, including Huddles and Hoopla events.
- Implement all regulatory requirements and procedures and be current on all assigned training courses.
- Manage work through the utilization of the Quarterly Job Progress Plan.
- Performs other duties and projects as assigned.