Shire Jobs

BASIC FUNCTIONS: This position performs moderate research, design, and systems engineering assignments. This position is also responsible for management support and triage.QUALIFICATIONS:• 1+ years of Systems Engineering experience• A bachelor's degree, Engineering/Computer Science or any IT background preferred.TECHNICAL SKILLS:• Understanding of Job Control Language.• Basic problem-solving skills.• Basic knowledge of storage systems such as Linux kernel, UNIX kernel, UNIX file system, and Windows infrastructure.• Knowledge of virtual server environments and thin client.• Knowledge of scripts for automation.• Ability and desire to learn new processes and technologies.• Basic oral and written communication skills.ACCOUNTABILITIES:• Construct simple job control language (JCL) or scripts for processing of workloads by system.• Apply basic problem-solving skills in multiple operating environments to support assignments involving the execution of a series of related tasks.• Apply basic knowledge of system components in completing assigned tasks (i.e., storage systems, Linux kernel, UNIX kernel, UNIX file system and Windows infrastructure).• Diagnose system performance problems.• Install or troubleshoot programs within system environments.• Perform online system functions to assist with tasks encountered in execution of daily responsibilities such as utility functions and editing of files.• Assist in the development lists/scripts for execution of commonly used processes and automation of simple tasks.• Provide prompt recovery and problem escalation for the exceptions, extrapolating and integrating information within defined boundaries, using multiple system management and problem management tools.• Assist in daily support of the systems/products assigned, through early detection and pursuit or changes in system responses or operation.• Work closely with support groups to refine system monitoring and reporting, and to assist them in their analysis and problem recovery.• Proper documentation and closure of tasks, changes, and requests.• All other duties as assigned.

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