Job Information
Rihm Kenworth Outside Parts Sales Representative in Mankato, Minnesota
JOB SUMMARY: Increase Parts Sales with existing accounts and prospecting for new accounts in assigned territory. Solicit new business and maintains accounts through face-to- face and phone contacts. ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES: Regularly visits assigned customers and proactively prospects for new customers. Communicates parts orders and delivery instructions to counter people. Keeps abreast of new products, competition and pricing trends. Coordinates relationships with New and Used Truck prospects and Service salespeople. Promotes the sales of parts and accessories and is an advisor to wholesale or retail customers. In conjunction with Credit Manager, establishes method of payment on wholesale parts and may obtain credit approvals. Follows up on and confirms customer requirements and orders to ensure satisfaction. Completes necessary paperwork for processing warranty claims. Reviews special orders and pricing with Parts Sales Manager for approvals. Deliver orders and pick-up returns from customers. Effectively and efficiently manages required reports and paperwork (budgets, travel, call reports, expense reports, time sheets, etc). Maintains customer records and logs. Other duties to meet business needs.