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Trinity Health Scheduler/Registration Rep - Radiology - Full Time - Days in Mason City, Iowa

Employment Type:

Full time

Shift:

Description:

Position Purpose:

Performs any/all duties associated with the scheduling/registration processes within Imaging Services Department as well as Forest Park Imaging.

What You Will Do:

  • Schedules all radiographic/interventional imaging procedures using Cerner scheduling system. Procures adequate, confidential medical histories in accordance with MMC-NI policies/procedures, HIPAA, Local Medical Review Policy (LMRP) during scheduling process.

  • Assures compliance regarding payable diagnoses for exams and documents preauthorization information to assure maximum reimbursement and provide accurate patient care (BC/BS, PCA, UHC, etc.).

  • Serve as a liaison between scheduling and the areas within Imaging Services/FPI. Makes updates as needed to maintain scheduler resources, and Cerner scheduling system books.

  • Assists patient with any issues they may have regarding appointments, exam content, preps, procedures.

Hours:

Monday-Friday rotating daytime shifts (8 hrs.). Shifts start as early as 6 am and end as late as 5 pm. No holiday or weekends. Full Time Hours shared between Radiology Scheduling and Radiology Registration.

Minimum Qualifications:

Education:

  • High School diploma/GED required

  • Medical Secretary/Assistant degree/diploma preferred

Experience:

  • At least one year of employment in a medical office setting preferred

  • Computer/PC experience required

Special Skills and Competencies:

  • Must demonstrate good comprehension of medical terminology.

  • Must be able to type at least 45 WPM.

  • Ability to interact with patients & their relatives, visitors, and coworkers using tact/diplomacy/compassion/respect is a necessary attribute.

  • Must be flexible in work schedule for weekend coverage.

  • May be required to alternate shifts.

  • Must demonstrate the Service Excellence Standards of Behavior.

Position Highlights and Benefits

  • Education Assistance offered

  • Effective Day 1 Benefit Package (Medical, Dental, Vision, and more) for positions 16 hours per week or greater

  • Competitive wages; including weekend and night differentials

  • Generous paid time off program

  • Retirement Savings program with employer match starting on Day 1

Ministry/Facility Information:

MercyOne North Iowa Medical Center provides expert health care to 15 counties.

MercyOne North Iowa Medical Center (https://www.mercyone.org/northiowa/find-a-location/location-results) is a 342 bed, regional referral teaching hospital in Mason City, Iowa. MercyOne New Hampton Medical Center (https://www.mercyone.org/location/mercyone-new-hampton-medical-center-1) is an 11 bed, rural access hospital in New Hampton, Iowa. Our service area spans 15 counties across northern Iowa and southern Minnesota. We serve a population over 260,000.

With more than 3,000 colleagues and a medical staff of almost 500 physicians and allied health professionals, MercyOne North Iowa Medical Center is the largest employer in the region.

MercyOne Medical Group – North Iowa is part of Iowa’s largest multispecialty clinic systems. In north Iowa, our clinics are made up of more than 25 primary care, pediatric, internal medicine and specialty clinics.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran

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