Job Information
Medina City Schools 911 Police Communication Operator in Medina, Ohio
Medina Civil Service Commission announces an open competitive examination for:
POLICE COMMUNICATIONS OPERATOR- ENTRY LEVEL
Currently accepting applications. Application information for this examination may be obtained at the Civil Service Office lower level of Medina City Hall, 132 N. Elmwood or by email at civilservice@medinaoh.org or calling the Civil Service Commission office at (330)722-9077 or visiting https://www.medinaoh.org/job-opportunities{rel="nofollow"} for more information and to locate an application to complete and submit online.
* APPLICATION DEADLINE IS 4:00 p.m. on Wednesday, October 30, 2024 *
NOTE: Civil Service Office will be closed October 18^th^-25^th^.
SALARY: $51,397-$62,462/annually ($24.71-$30.03/hourly) which includes the 10% the city pays of the employee's contribution to the Ohio Public Employee Retirement System under a deferred plan. Full-time benefits include time and a half for approved overtime, uniform allowance, group hospitalization/ or opt-out stipend, sick leave, paid holidays and paid vacation, education credit.
NATURE OF WORK: Dispatches 911 emergency/non-emergency medical, police and fire personnel to scene, maintaining contact; performs Clerk of Court duties for Medina Municipal Court; operate a multi-channel radio; maintain logs & police records; process warrants & related required documentation. High incident of interaction with citizens, firefighters, and patrol officers, often under stressful conditions. Must be able to multi-task
MINIMUM QUALIFICATIONS: Strong multi-tasking skills; maintain composure under stress; must be able to understand and follow oral and written instructions; must be proficient in data entry; must have clear and concise speech along with map reading skills. Communicate effectively in writing or orally, with co-workers, supervisors and the general public in person or over a telephone or radio. Be willing to acquire and maintain certifications as required for this position. [A thorough background investigation, drug testing, psychological examination, polygraph and any other method necessary to ascertain the applicant's qualifications will be administered and if any negative information is obtained, this could disqualify an applicant for this position.]{.underline}
NATURE OF EXAMINATION: The examination process will consist of a work sample test known as CritiCall, comprised of several individual test sections given on the computer with several audio portions. The test will simulate a dispatch environment, but does not require the candidate to have job specific knowledge. Simulated situations will require a wide range of skills including data entry, multi-tasking, decision-making, map reading, prioritizing, listening for details and comprehension. Candidates must attain a qualifying rating on each portion of this examination. Scoring will be based on CritiCall recommended passing guidelines. There will be a CritiCall Personality Test included that will not factor into the ranking process, but will be used to measure a candidate's attributes and how they relate to the skills and abilities needed to be successful in this classification. All test results and scores are subject to public record laws.
TESTING: Candidates will sign up for a time for one-on-one testing at Medina City Hall when they submit their application in person or online. If unable to schedule an in-person test session due to scheduling, candidates may take the test on a personal comp