Job Information
IHG Groups & Events Sales Executive | Full Time | Crowne Plaza Melbourne in Melbourne, Australia
About us
Crowne Plaza Melbourne is the perfect destination for your next staycation, family holiday or romantic escape. At Crowne Plaza Melbourne you can find big city adventure combined with some well-deserved time to relax. Experience the vibrancy and eclectic culture for which Melbourne is renowned with central accommodation near Melbourne CBD. Crowne Plaza Melbourne is ideally located on the Yarra River, only steps away from the restaurants and bars of the South Wharf precinct, CBD shopping, and South Melbourne with its popular cafes and markets.
About the role
Groups & Events Sales Executive role is responsible for delivering the overall catering and groups business, by ensuring seamless end to end management from initial enquiry, through event planning, onsite groups and events and finalising of event.
The key focus of this role will be coordinating and finalizing all requirements for Groups & Events business prior to event commencement with approx. 70% of the time allocated to this function. This person will be responsible for managing a range of hotel groups and events business including weddings, sporting teams, groups and small corporate meetings.
This role will also have responsibility for quoting and successfully converting new and repeat business for Crowne Plaza Melbourne, approx. 30% of the time allocated to this with effective relationship building, revenue maximization and conversion with the support of Sales Team. Ensure timely and personalised quoting to all meeting & group enquiries, with effective follow up to ensure conversion. Demonstrate sales skills during all levels of sales process to maximize Total Revenue performance.
What we need from you:
Minimum diploma in Hotel Management, Sales & Marketing or related field preferred
Hotel, Tourism and Hospitality experience preferred
Hotel Systems knowledge i.e. Delphi, Opera or similar preferable
Demonstrated proven ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
Experience in managing multi-stakeholder relationships in a matrix environment which offers an environment of multiplicity, uncertainty, and change
Ability to work across multiple diversified business units and market segments
What you can expect from us
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you’ll become part of our ever-growing global family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.