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Solutions Engineer

Australia ● Melbourne VIC, Australia ● Sydney NSW, Australia ● VirtualReq #578

Wednesday, December 18, 2024

W ho are we :

At Eptura ,we'renot just another tech company;we'rea global powerhouse revolutionizing the workplace. Our innovativeworktechsolutions digitally connect people, workplaces, and assets in a unified platform, empowering 25 million users across 115 countries to thrive and succeed.

JoiningEpturameans being part of a dynamic and forward-thinking team trusted by some of the world's most renowned companies, including 45% of Fortune 500 brands. We are on a mission to shape the future of work, and we want passionate, driven individuals like you to help us create a better, more connected world. Ifyou'reexcited about making a real impact and being at the forefront of workplace innovation,Epturais the place for you!

Role Overview:

JoinEpturaas a Solutions Engineer and become part of a dynamic team of experts who are passionate about technology and innovation. As a key player in the Solutions Engineering (SE) team, you will be the go-to product specialist, acting as a trusted advisor to Account Executives and Channel Partners. Your role will involve driving the functional and technical sales process, positioning our value to meet the needs of prospects through discovery, requirements gathering, validation, product presentations, and demonstrations.

The ideal Solutions Engineer is an energetic, self-motivated storyteller with a knack for consulting or pre-sales solution planning in a SaaS environment. You willleveragethe knowledge gained during discovery to craft tailored demos that address the specific business needs of our clients. Your ability to lead deal strategy, discover new opportunities within accounts, and prepare compelling narratives based on real customer success stories will be key to your success.

Outside of supporting Sales, you will innovate on the narratives and infrastructure within our demo environments, integrating the latest industry trends and competitive insights. You will also contribute to thought leadership for broader marketing and internal training purposes. If you have a strong technical background, a sense of curiosity, and experience with solution selling, this role is perfect for you. Experience in Corporate Real Estate, Facility Management, or Service Provider industries is a plus.

Responsibilities :

• Collaborate with Account Executives, Partner Account Managers, and Account Managers to positionEptura’sproduct suite to meet specific customer/prospect requirements and pain points.

• Engage in Discovery: Participatein calls and meetings toidentifykey business issues andvalidateprospective customer needs.

• Develop Solutions: Prepare and lead successful solution presentations and demonstration plans using our technology to solve critical business issues.

• Customize Demos: Tailor demo environments and narratives based on market trends and real customer success stories.

• Deliver Presentations: Conduct functional and technical product demonstrations that address pain points and highlightEptura’sunique business value.

• Overcome Challenges: Set and pre-empt competitive traps,eliminatingsales obstacles during product presentations and demonstrations.

• Support Proposals: Contribute to RFIs, RFPs, and written proposals with functional and technicalexpertise.

• Drive Product Development: Collaborate with Product Management to influence future product functionality based on market needs.

• Research Competitors: Conduct research to address and dispel customer objections effectively.

• Enable Learning: Develop andmaintainexpertisein all assigned product areas through self-guided learning and curiosity.

• Support Implementation: Ensure smooth transitions from sales to implementation, collaborating with Professional Services as needed.

• Thought Leadership: Build and deliver content for sales and lead generation, marketing events, and other customer-facing activities.

• Represent Eptura : Attend marketing events as a representative ofEpturaand our world-class solutions.

• Capture Requirements: Gather and hand off solution requirements to the implementation services team for seamless transitions.

About you :

• Experience: 5+ years of consulting or pre-sales engineering for software/SaaS solutions.

• Industry Knowledge: Familiarity withEpturasolutions or similar IWMS/CAFM products.

• Independent and Motivated: Self-driven with a positive attitude and a competitive desire to win.

• Communication Skills: Strong written and verbal communications, persuasive presenter comfortable with both large and small audiences.

• Collaborative: Willing to lead the technical solution selling process and collaborate with various parts of the organization.

• Analytical: Effective business analysis skills toidentifyand document current and future client solution requirements.

Benefits : * *

• Employee Assistance Program

• 20 days annual leave

• Flexible working

Eptura Information:

• Follow us on Twitter | LinkedIn |YouTube

• Epturais an Equal Opportunity Employer.AtEpturawe promote our flexible workspace environment, free from discrimination. We believe that diversity of experience, perspective, and background leads to a better environment for all our people and a better product for our customers. Everyone is welcome atEptura, no matter where you are from, and the more diverse we are, the more unified we will be in ensuring respectful connections all around the world

Other details

• Pay TypeSalary

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