Job Information
Meta UX Research Manager, Benchmarking & Messaging Integrity in Menlo Park, California
Summary:
The Cross-Meta Integrity team is looking for a UX Research Manager to lead a team of researchers focusing on cross-surface Integrity experiences. The product portfolio for this research manager will encompass our comparative research measurement efforts (e.g., peer benchmarking and sentiment) as well as messaging integrity priorities on Messenger Well-Being and WhatsApp Central Integrity, who each face new integrity challenges as we move toward end-to-end encryption.The ideal research leader for this space is someone who is excited about a diverse portfolio of zero-to-one products, frameworks, and platforms; optimization of more mature products in need of integrity focus; and strategic initiatives that represent our users’ needs in a new and fast-evolving regulatory environment. Proven track record of partnering with analytics and design functions is highly preferred.This role is particularly well-suited for those seeking to work closely with product and policy teams on a daily basis, and is a great fit for those seeking to more deeply understand how Meta’s Family of Apps coordinates to solve complex Integrity challenges across multiple surfaces (e.g., Messenger and WhatsApp).Because this role requires strategic partnerships, excellent stakeholder management, and a deep-rooted interest in mitigating legal and societal risks, a successful candidate should thrive in ambiguous, cross-functional environments in the face of product and policy challenges.
Required Skills:
UX Research Manager, Benchmarking & Messaging Integrity Responsibilities:
Build and manage high-performing teams with researchers of different disciplines.
Become a trusted, strategic partner to product stakeholders by communicating and demonstrating the value of user research, and by delivering insights that lead to demonstrable business value.
Independently manage day-to-day activities and complex situations. Identify problems and solutions around escalations.
Set clear expectations and goals for direct reports and collective team while holding individuals and teams accountable for success.
Successfully partner with other research teams across the Meta Platforms Inc. organization.
Build strong relationships with other research teams at Meta Platforms Inc. to ensure a cohesive and cross-functional vision for Research.
Partner with the recruiting organization to build diverse teams and inclusive environments.
Provide clear, actionable feedback and support to develop and grow individuals
Work closely with underperformers to help them meet expectations.
Determine team composition, placement decisions and hiring strategy.
Mentor other managers (research or cross-functional) at multiple levels.
Shift resource allocation as needed to ensure we are always focusing on the highest priorities across short-term needs and long-term challenges.
Minimum Qualifications:
Minimum Qualifications:
Bachelor’s degree or significant experience conducting UX research with meaningful business impact
5+ years of experience directly managing, coaching and developing full-time researchers
Experience directly managing across different research methodologies
Experience directly conducting primary research (either qualitative or quantitative) end-to-end (i.e., designing, fielding, analyzing and reporting out data)
Experience building teams over time through hiring, growing, and retaining high-performing researchers
Track record of translating research into business impact
Experience working with a variety of cross-functional peers and stakeholders (e.g., product managers, data scientists, designers, engineers, policy, communications, marketing)
18+ years of experience conducting and/or studying research post-Bachelor’s degree
Preferred Qualifications:
Preferred Qualifications:
M.A./Ph.D. in Social Science (Communication, Sociology, Political Science, Economics, Psychology, Human-Computer Interaction)
Experience with consumer products, consumer insights, or product development
Public Compensation:
$192,000/year to $265,000/year + bonus + equity + benefits
Industry: Internet
Equal Opportunity:
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.