Job Information
J-U-B Engineers, Inc. IT Systems Technician 2024-39 in Meridian, Idaho
This job was posted by https://idahoworks.gov : For more information, please see: https://idahoworks.gov/jobs/2260332
Position: IT Systems Technician
Location: Meridian Idaho
Position Overview:
The purpose of J-U-B ENGINEERS, Inc. (J-U-B) is Helping Each Other Create Better Communities. We foster a teamwork environment to solve problems that improve society while providing employees with growth opportunities. We are recruiting an Information Technology (IT) Specialist to work in our Meridian, Idaho, office and support our entire staff. This position will assist in maintaining IT systems and provide technical support to employees. In addition to the technical skills listed below, this person must be self-motivated, personable, ethical, innovative, and persistent in resolving end-user needs.
Primary Responsibilities:
- 1-2 years of experience in IT support or related field
- Associate\'s degree or higher in computer science, information technology, or related field preferred.
- Excellent communication skills to effectively communicate with both technical and non-technical personnel.
- Strong customer service orientation with attention to detail and commitment to providing quality support in a fast-paced environment.
- Ability to diagnose and resolve technical issues with troubleshooting, critical thinking, and problem-solving skills.
- Ability to adapt to new technologies and stay updated with industry trends.
- Installation and maintenance of end-user hardware, software, and peripherals.
- Provide company-wide help desk support.
- Ensure compliance with J-U-B policies and best practices.
- Maintain a high degree of technical knowledge.
- Ability to work effectively in a team environment.
- Working knowledge of computer systems (including hardware, software, and networks), Windows and Apple operating systems, Microsoft Office Suite, Active Directory, VPN, and server administration
- Involves travel to other offices and work after hours (including weekend days) as necessary to troubleshoot and resolve problems.