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Magellan Health Services Sr. Infrastructure Engineer in Mesa, Arizona

Must have experience administrating a telephony system such as Avaya, Genesys or similar solution

This position will analyze problems and administer more than one infrastructure area. Will understand and develop non-functional requirements for a system. This role is proficient at DevOps concepts, Scripting and automated deployment, monitoring and support. Will execute day to day tasks related to operational or project work. Contribute to 24x7x365 days of on-call staff coverage.

  • Performs daily database and database application support which includes the following tasks: Contributing to 24x7x365 staff coverage, Oracle, SQL Server, MongoDB and MariaDB, MySQL, Hadoop, Redshift, AWS EMR database and application server administration.

  • Assists with all duties related to on-going operational database infrastructure on premise and in the cloud.

  • Creates and maintains database objects.

  • Monitors, troubleshoots and resolves failed tasks or database issues.

  • Creates databases, database clusters, assign permissions and resolve connectivity issues.

  • Assists IT management in prioritizing database administration team projects.

  • Monitors database storage allocation and usage daily as well as other resource usage.

  • Assists with backup standards and schedules, and recovery procedures.

  • Develops security plans, testing and maintenance. Intent of this security plan is to establish a means of providing complete accountability for any and all use of the databases.

  • Develops and maintains the portions of the disaster recovery plan that pertain to the database servers and provide documentation of the steps necessary to perform the disaster recovery process. This documentation must provide detailed instructions on how to perform the disaster recovery plan at a level of explanation that any member of IT would be able to perform the steps.

  • Advises developers/end users on issues such as database design and application architecture.

  • Provides performance turning related to database technology and database/server configuration.

  • Provides Technical guidance to teammates.

  • Exports/Imports data and data replication.

  • Schedules Jobs and Events.

  • Manages special projects as assigned.

    Other Job Requirements


3+ years minimum experience deploying and/or administrating infrastructure solutions or database administration.

Strong working knowledge of automated deployment and Cloud platforms.

AWS Sysops certification or certifications in VMware, Microsoft, Cisco, Avaya, Oracle, SQL Server.

Critical thinker.

Demonstrated problem solving techniques.

Strong verbal and written communication skills.

Willing and able to quickly learn new technology.

General Job Information


Sr. Infrastructure Engineer



Work Experience - Required


Work Experience - Preferred

Education - Required

Education - Preferred

Bachelors - Computer and Information Science

License and Certifications - Required

License and Certifications - Preferred

Salary Range

Salary Minimum:


Salary Maximum:


This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.

This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.

Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.