Job Information
Oracle ACS Business Process AI Functional Consultant in METRO MANILA, Philippines
Job Description
An experienced consulting professional who has a deep understanding of Artificial Intelligence (AI) solutions, industry best practices, multiple business processes or technology designs within a product/technology family. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet internal & service tooling needs of our Advanced Customer Support (ACS) Customer Success Organization. Applies Oracle methodology, company procedures, and leading practices.
Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May act as the team lead on projects. Effectively consults with management of customer organizations. Participates in business development activities. Develops and configures detailed solutions for moderately complex projects.
5+ years of experience relevant to this position including 2 years consulting experience preferred. Proven experience implementing AI solutions. Undergraduate degree or equivalent experience. Product or technical expertise relevant to AI and consulting tooling. Ability to communicate effectively. Ability to build rapport with team members and internal stakeholders.
As an ACS Business Process AI Functional Consultant, you'll play a key role in advising on effective AI strategies and implementations for our ACS customer success organization. Ensuring they harness the full potential of artificial intelligence for internal and service-based tooling to meet their business objectives. You will be a trusted advisor, collaborating with internal stakeholders and leadership and technical teams to deliver innovative and impactful AI solutions.
Qualifications:
5+ years of hands-on experience with implementing and integrating systems.
Bachelor’s degree or equivalent experience
Prior experience working on distributed systems, cloud services, and integrating of systems
Understanding of data warehouse concepts and technologies
Experience in requirements gathering, designing, and implementing AI solutions
Mentoring and development of other team members in AI technologies
Strong problem-solving skills with a keen understanding of how business processes can be optimized within NetSuite.
Excellent interpersonal skills, with the ability to effectively communicate technical concepts to a variety of stakeholders.
Certifications: NetSuite, Oracle, AI certifications are highly desirable.
Proven experience working with leadership teams and business stakeholder to scope and prioritize solutions to solve for business needs
Career Level - IC3
Responsibilities
Work with internal business owners within ACS and Customer success to gather tooling requirements
Contribute to the design of business processes and work flows to track tooling requests form the business
Conducting feasibility studies and impact assessments for AI projects, providing actionable recommendations for automation initiatives
Recommending the best AI tools, big data frameworks, and deep learning technologies to fit business growth needs
Work closely with developers on solution and design to meet internal stakeholder requirements
Identify integration methods to integrate systems and data to meet design and development needs
Coordinate with compliance and security teams on design reviews
Collaborate with internal NetSuite and Oracle teams to put in place infrastructure needed to obtain design goals
Developing and delivering AI/tool training sessions and workshops
Staying updated on AI advancements and industry trends to inform strategic recommendations
Contributing to the documentation and knowledge sharing within the organization to enable a culture of continuous learning and improvement.
About Us
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.
When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.
We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
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Disclaimer:
Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
* Which includes being a United States Affirmative Action Employer