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At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 6,000 people across the globe who think that’s work worth doing.

Global Accounts Payable Manager - Mexico

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 6,000 people across the globe who think that’s work worth doing.

Why We Have This Role

This role will manage a team of AP and Procurement Global Specialists who process all incoming vendor invoices, audit expense reports, assist vendors in using our procurement tools, and partner with both Procurement and Treasury teams to ensure timeliness and accuracy of our payments. This team owns critical SOX controls and is responsible for achieving SLA’s and KPI’s, including a strong relationship with the sales organization.

This leader will be a partner to Qualtrics stakeholders across the globe. They will love having a diverse set of responsibilities, and the ability to pivot quickly between various functions as business needs or weaknesses are identified. They will be extremely collaborative in finding solutions that work for both the financial needs of the company, as well as the needs of vendors and Qualtrics buyers. Most importantly this leader will have a mindset of scale to allow our Shared Services Center, and the processes they execute, to keep up with the rapid growth at Qualtrics.

How You’ll Find Success

• Manage a team of 10-15 AP and Procurement Specialists

• Guide the team in setting up new AP processes to match business needs

• Set and develop team member’s short term and long term career goals

• Advise team on strong weekly, quarterly and yearly objectives and results

• Assist with complex/highly visible cases & escalations

• Optimize systems & processes for payments

• Monitor accuracy of AP, Expense and Procurement activities, KPI’s and SLA’s

Things You’ll Do

• Own and maintain dashboards (Tableau/Excel/PowerBI)

• Owns the overall performance of Global AP Team

• Collaborate with stakeholders to deliver training & enablement across sales, finance and HR topics

• Gain alignment on process improvements across various teams

• Advise Qualtrics on best industry practices in the AP & Procurement landscape

• Use data and analysis to identify opportunities to improve payment processes

• Partner with product and tech to automate recurring processes to scale with the growth of the company

• Represent the needs of team members, make sure everyone has fun and builds an overall strong team mindset

What We’re Looking For On YourCV

• Bachelor’s degree in Finance, Accounting, Economics or similar

• 6+ years of experience in finance and shared services related functions

• 3+ years managing teams

• Proven track record of engaging teams and providing strong employee experience

• Strong collaboration skills and ability to partner with teams in the US

• Strong analytical, quantitative and problem-solving skills

• Knowledge of Coupa, Concur, or Netsuite is a plus

• Skilled with reporting tools and ticketing systems

• Adaptable, team player with a track record building and maintaining effective professional relationships

What You Should Know About This Team

• Small agile team that has immediate impact on development and rollout of processes.

• Work on hard problems and have a lot of insight into the global finance initiatives.

Our Team’s Favorite Perks and Benefits

• CFO & senior leadership are really invested in making finance an enjoyable department and solid culture

• Lots of learning opportunities - the leadership team prioritizes continual learning

• Work life integration is deeply important to us - we have frequent office events, team outings, and happy hours.

• We take pride in our offices design aiming at cultivating creativity from our rooftop views to an open and collaborative work space.

• On top of standard benefits package (medical, dental, vision, life insurance, etc) we provide snacks, drinks, and free lunches in our office.

• We believe in sharing Qualtrics success which is part of the compensation for all employees.

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

​​​​ Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

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