Job Information
MyFlorida SENIOR CLERK - 64000491 in MIAMI GARDENS, Florida
SENIOR CLERK - 64000491
Date: May 15, 2024
Location:
MIAMI GARDENS, FL, US, 33056
The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce_operations/human_resource_management/for_job_applicants/e_verify) .
Requisition No: 828999
Agency: Department of Health
Working Title: SENIOR CLERK - 64000491
Pay Plan: Career Service
Position Number: 64000491
Salary: $32,760.00 - $35,000.00
Posting Closing Date: 06/05/2024
Total Compensation Estimator Tool (https://compcalculator.myflorida.com/)
Your Specific Responsibilities :
This is a clerical position performing a variety of complex and technical clerical duties requiring independent decision-making responsibility for the Environmental Health and Engineering Division. The incumbent in this position is responsible for providing clerical support to all Environmental Health programs and serves as an interface with walk-in customers and telephone customers seeking Environmental Health services. Receives and logs sanitary nuisance complaints and assist program personnel and the public.
Answers, handles, and directs telephone calls for the Environmental Health Division. Acts as office receptionist and provides routine answers to the public of a non-technical nature. Routes all complaints and requests for services to the appropriate DOH personnel. Composes and sends routine correspondence via email of a non-technical nature. Emails and mails applications/permits/invoices as requested.
Accepts payments by mail, over the phone, and in person. Maintains collection log, deposit transfer record, invoices, and receipts. Maintains petty cash and accurate documentation. Provides clients with copy of receipts and operating permits as applicable.
Screen applications for completeness and duplication of accounts in EHD. Input information from DOH applications into EHD and complete all details required by the database. Process temporary event applications and issue temporary event permits. Follows-up on non-renewals or changes in status, closes old and adds new accounts as required, and checks for accuracy. Complete electronic filing for all applications and documentation received by e-mail, mail, or in-person.
Keys, verifies, and retrieves data from Environmental Health Database and local drives including inspections, service requests, and complaints performed by the Environmental Health Program of the Miami-Dade County Health Department. Maintain service request and complaint log up to date and provide copy to Environmental Manager. Receives and reads all incoming mail and screens items which can be handled personally and forwards the rest to a supervisor.
Attends meetings, training sessions and conferences relating to this function.
Performs other related duties as required.
Required Knowledge, Skills, and Abilities:
Knowledge of Microsoft office suites, ex. Microsoft office word, excel, PowerPoint, etc.
Knowledge of correct spelling, punctuation, and grammar.
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology.
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Knowledge of electronic equipment, and computer hardware and software, including applications and programming.
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Skills in Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
Skills in Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Ability to read and understand information and ideas presented in writing.
Ability to listen to and understand information and ideas presented through spoken words and sentences.
Ability to alphabetize and file. Ability to communicate orally and in writing.
Ability to establish and maintain effective working relationships with others.
Ability to type.
Qualifications:
Minimum –
Customer service, experience handling confidential information.
Preferred - Incumbent in this position is preferred to be bilingual in English and Spanish.
Where You Will Work :
Main-Golden Glades Office 1725 NW 167th Street Miami, FL 33056
Florida Department of Health Mission, Vision, and Values:
Mission:
To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.
Vision:
To be the Healthiest State in the Nation.
Values:
I nnovation: We search for creative solutions and manage resources wisely.
C ollaboration: We use teamwork to achieve common goals & solve problems.
A ccountability: We perform with integrity & respect.
R esponsiveness: We achieve our mission by serving our customers & engaging our partners.
E xcellence: We promote quality outcomes through learning & continuous performance improvement.
The Benefits of Working for the State of Florida:
Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:
Annual and Sick Leave benefits;
Nine paid holidays and one Personal Holiday each year;
State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
Retirement plan options, including employer contributions (For more information, please click www.myfrs.com );
Flexible Spending Accounts;
Tuition waivers;
And more!
For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com .
Please be advised:
Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.
This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.
Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.
The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.
Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.
Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clickinghere (http://www.dms.myflorida.com/content/download/97612/566545) . All documentation is due by the close of the vacancy announcement.
Nearest Major Market:Miami