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At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

Bon Secours

As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body, and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence, and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service, and stewardship to create an environment where associates want to work and help communities thrive.

Clinical Research Coordinator (CRC) - Regulatory Physician Office - St. Francis Medical Center - Richmond - Midlothian, VA

Time to elevate your career to new heights! Do you have experience working in Oncology with a propensity for organization and experience with research? This may be the perfect position! Talk soon!

Primary Function/General Purpose of Position

The Clinical Research Financial and Billing Coordinator is responsible for the timely operations and processes for billing, invoicing, and other financial actions that result from patients enrolled in clinical trials. This role is responsible for maintaining the operation and quality assurance of financial activities including but not limited to research billing compliance, financial reimbursement, and analysis, and ensuring implementation and utilization of the Clinical Trial Management System as related to finance and study budgets. This person will work under the supervision of the Clinical Research Manager in identifying, establishing, implementing, and monitoring financial-related processes that contribute to the successful operations of Bon Secours research. This position is important to the efficient, consistent, and timely set-up and close of new research initiatives.

Essential Job Functions

• Implement action plans designed to improve research operations involving financial processes, including, but not limited to, research billing compliance.

• Liaison between study sponsors and the BSMH Office of Research finance and billing team in collaboration of all charges, billing, invoice, and payment reconciliation.

• Perform first tier billing review of all clinical charges for all research patients enrolled in a clinical trial to initiate appropriate revenue recognition. Ensures clinical charge reconciliation for all patient visits, procedures, and tests and validates compliant billing flow to research study or third-party payors. Verifies month-end revenue transfer to clinical departments from study sponsor budgets.

• Coordinates the preparation and management of all study budgets with the Research Manager and ResearchGenesis℠ process for initiating all clinical research studies within Bon Secours research.

• Reconcile Federal and Non-Federal funds, as applicable. Prepares invoices for all pass through and milestone costs for each study, as applicable.

• Responsible for study builds in Clinical Trials Management System (CTMS) as related to finance and budgets. Ensures accuracy between CTMS and study budget. Utilizes CTMS for revenue and expense tracking of study finances. Works collaboratively with Director of Clinical Research Finance and Billing.

• Communicates with NCORP and other similar sponsors, reconciling monthly enrollment and audits funding based on OPEN. Performs billing audits with research manager to ensure accurate and quality invoicing

Required Qualifications:

• Associate’s Degree or an experienced Study Coordinator or Research Nurse with financial management experience.

• Understanding of finance, accounting, and health care billing. Basic knowledge of medical terminology and familiarity in working in a medical office environment.

• Oncology and Clinical Research financial oversight experience.

• Understanding of Medicare billing rules and functional knowledge of essential National Coverage Decisions and the new CMS Clinical Research Policy.

• Working knowledge of study accounting, billing and/or coding.

• Knowledge of clinical research administration, Good Clinical Practices, and federal grants

• Strong background in contracts and budgets

Preferred Qualifications:

• Bachelor’s Degree

• Health Care Administration, Finance, or health related field

Licensing/Certification

• CITI -

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance w/AD&D

Employer contributions to retirement savings plan when eligible

Paid time off

Educational Assistance

And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com