Job Information
CBRE Operations & Contract Support in Milan Lombardia, Italy
Operations & Contract Support
Job ID
151985
Posted
05-Feb-2024
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Administrative, Construction, Data & Analytics
Location(s)
Milan '- Lombardia - Italy
CBRE GWS is looking for an Operations & Contract Support that will be based in Milan and will report to the Operations Director. He/She will support in the coordination of the projects and the processes for the Business Units managed by the Operations Director. He/She will provide also support in collecting data and managing financial and administrative activities interacting with clients and company functions based in Italy and abroad.
Our preferred candidate should have:
Bachelor’s degree
Fluent English knowledge
The role may require time flexibility and short-term business travels
Excellent knowledge of office suite in particular Excel tool
Empathic attitude and ability to build good relations with the main stakeholders
Ability to work in team and goal-oriented approach
Roles and Responsibilities:
Projects & Processes
Identify and help drive implementation of improving opportunities for GWS processes
Support in monitoring the quality commercial performance through GWS KPIs
Collect data for the Review Business Units pack
Analyze supplier surveys
Liaising with the client regarding payment of invoices
Site inductions
Helpdesk: including but not limited to; logging, distributing, and closing of reactive calls
on desired system.
Continually develop systems to maximize efficiency benefits for the customer and GWS
Finance
Monitoring of the billing application, calculating margins, raising invoices, and submitting to client
Creation and review of management reports such as P&L, WiP, Unbilled Revenue, Debt, OPO's & Invoice Pool
Raising Purchase Orders
Reviewing open Purchase Orders
Policy and procedure compliance
Processing supplier invoices and resolving any queries
Comprehensive spend tracking
Weekly report submission to include WiP, Unbilled Revenue, Debt, Invoice Pool and OPO
updates
Reporting on In Scope and Out of Scope works
Drive high quality financial performance to influence P&L result.
Ad-hoc reporting as requested by Business Unit or Business/Finance.
Administration
Reporting and management of work management system
Logging hazards & customer feedback on the QHSE Management Portal
Subcontractor reviews
Logbooks compliance
Maintain eLogbook
CBRE GWS
CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.
Find out more (https://www.cbre.com/real-estate-services/directory/global-workplace-solutions)
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)