Job Information
Oracle Senior Implementation Consultant Hospitality OPERA in MILANO, Italy
Job Description
Oracle Hospitality delivers integrated technology solutions for hotel property management, casino and gaming, cruise, sales and events, and more. With guest expectations always evolving, hospitality operators need the right property management to drive innovations to deliver exceptional guest experiences. Oracle's cloud-based hotel software solutions accelerate the process with the simplest integration of best-of-breed solutions, regardless of their origin. With Oracle Hospitality, our customers can elevate their hotel operations, and create guest moments that matter.
The EMEA Consulting team is looking for a passionate Implementation Consultant to deliver our portfolio of solutions to our hotel customers.
The Implementation Consultant is a key team member for successful project delivery and works very closely with the Project Manager to keep all project stakeholders informed of progress and challenges with the delivery activities regularly through to successful project completion.
What you'll do
You will be responsible for the installation and configuration activities, manager and end-user training, customer live processes and post-live assistance. These activities are performed either on-premises or remotely.
Your role will be to provide the delivery of our Oracle Hospitality OPERA technology suite to our customers. You will guide implementation, configuration, training and go-live practices. Collaborate with Sales & Presales Representatives, Hotel Consulting Implementation Manager, Project Management Team and other team leaders. You will operate under minimal supervision and achieve results through strong subject matter expertise, leadership, collaboration and teamwork.
Installation and configuration of the Hotel PMS System OPERA/OPERA Cloud with all modules
Experience installing/configuring/training OPERA PMS systems
Submit timely and accurate project status and other required reportingProvide application training
Be familiar with and adhere to the latest training and installation standards and procedures
Work with customers to ensure that contractual service expectations are exceeded
Knowledge of hotel management procedures
What you'll bring
Work effectively with the client at all levels of the organization
Proven ability to work unsupervised or as a team member in wider company teams
A self-starter with initiative, drive and strong desire to succeed
Ability to work under stress and meet deadlines
Familiarity with Oracle, SQL and Remote Connectivity Applications
Previous experience in hospitality software products
Basic working knowledge of Networks, PCs and troubleshooting installation issues
Analytical problem-solving skills
Superior communication skills, written and verbal
English fluently spoken and written is required
What we will offer you
A competitive salary with exciting benefits
Learning and development opportunities to advance your career
Employee resource groups that champion our diverse communities
Core benefits such as life insurance, and access to retirement planning
An inclusive culture that celebrates what makes you unique
At Oracle, we don’t just respect differences—we celebrate them. We believe that innovation starts with inclusion and to create the future we need people with diverse backgrounds, perspectives, and abilities. That’s why we’re committed to creating a workplace where all kinds of people can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.
https://www.oracle.com/corporate/careers/diversity-inclusion/
Career Level - IC3
Responsibilities
The successful applicant will be responsible for the installation and configuration activities, manager and end-user training,
customer live processes and post live assistance. These activities are performed either on premises or remotely.
The Implementation Consultant is a key team member for a successful project delivery and works very closely with the
Project Manager to keep all project stakeholders informed of progress and challenges with the delivery activities on a
regular basis through to successful project completion.
Part of this role is taking ownership of the completion and maintenance of all company paperwork in a timely, accurate and
efficient manner in line with Oracle guidelines. We expect this person to attend any relevant training course which is set to
improve knowledge and expertise on the Oracle Hospitality solutions.
About Us
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.
When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.
We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.
Disclaimer:
Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
* Which includes being a United States Affirmative Action Employer