Job Information
Riverside Community Care Medical Assistant - Community Behavioral Health Center (CBHC) in Milford, Massachusetts
We make a difference - in your community and in your career.
Medical Assistant with Phlebotomy Certificate Preferred
Riverside is seeking a passionate medical assistant to join our Community Behavioral Health Center (CBHC) team in Milford! This is a unique opportunity to join a growing team of dedicated behavioral health professionals!
The Medical Assistant is responsible for managing the flow of information, communication, and data in the CBHC administrative office for those tasks related to supporting medical staff. The Medical Assistant will also provide clinical support, maintain, and organize necessary databases and files, and perform general reception and clerical duties to enhance the efficient operation of the program.
Among other assigned tasks, the Medical Assistant will be responsible for:
Answer telephones, screen and direct calls to the appropriate individuals.
Greet and direct visitors to the appropriate program/individual.
Request medical records from outside sources as needed
Collect consumer payments and maintain client ledgers daily, as needed.
Complete all required administrative documentation in a timely fashion and maintain consumer record files in accordance with quality assurance standards.
Assist psychiatric staff by scheduling appointments for medication visits and assisting with medical documentation.
Provide support to Psychiatrist and NPs by communicating with clients served regarding scheduling, referrals, questions and problem solving.
Obtain vital signs and metrics as needed and requested by medical staff
Maintain temperature logs as needed for refrigerated medications.
Collaborate with coworkers in sharing workload.
Schedule : Full Time - 40 hours
Monday through Friday 12 p.m. - 8 p.m.
Pay Rate: $23.33/hourly
additional $3/hour for phlebotomy experience
Why You'll Love Riverside
We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Riverside was named a Boston Globe Top Workplace and a best-in-state employer by Forbes.
Benefits include:
Comprehensive, high-quality health, dental, and vision insurance options
Flexible Spending Accounts – both medical and dependent care
Eleven paid holidays
Separate accruals for vacation (increases with tenure), personal, and sick time
Tax-deferred 403(b) retirement savings plan with employer match
Employee Assistance Plan / Travel Assistance Plan
Employee bonus for referrals resulting in hiring
Discounts to movie theaters, sporting, and entertainment events
Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee
Learn more about our benefits and culture:
Our Benefits (https://www.riversidecc.org/careers/employee-benefits/)
Our Culture
Hear what employees think about working for Riverside! (https://www.youtube.com/watch?v=yh5_qJ-SZ7o)
Required Skills
Strong verbal communication skills.
Highly organized and detail oriented.
Minimum of three years proven experience using Microsoft Office programs including Microsoft Word, Outlook, Excel and Access preferred.
Valid driver’s license and regular access to a reliable vehicle (may be required, depending on program location).
Required Experience
High School degree required with some college coursework preferred.
Valid Massachusetts Medical Assistance license.
One to two years of experience in an office environment.
Riverside Community Care is dedicated to the goal of building a culturally diverse and inclusive organization committed to working in a multicultural environment and strongly encourages applications from minorities. We provide equal opportunity for all persons seeking employment without regard to race, age, color, religion, gender, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.