Job Information
Raising Cane's Operations Manager in Mililani, Hawaii
Your Role at Raising Cane’s:
The Operations Manager is responsible for supporting the Restaurant Leader in leading operational excellence of the restaurant and upholding Raising Cane’s standards and culture in all areas of restaurant operations.
The physical work environment includes working in a fast-paced kitchen and interacting with and serving customers. This requires extended periods of physical exertion such as walking, standing and lifting. It also includes working both inside and outside in varied temperatures, with and around food products and common allergens, industrial equipment, commercial cleaning products, and requires use of personal protective equipment and ergonomic activities necessary to complete the job function.
Your Impact and Responsibilities:
Purpose of the position:
Executes restaurant operations functions
Acts as manager on duty and opens and closes the restaurant
Manages cash handling and ensures accountability
General to the role:
Enforces Raising Cane’s policies and standards
Executes shift management meeting Raising Cane’s operations and safety standards
Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed
Deploys crewmembers during a shift
Provides exemplary customer service
Utilizes reward and recognition program for the crewmembers in the restaurant
Authorizes employee functions requiring manager approval (e.g. discounts, promotions, timeclock overrides, etc.)
Ensures cleanliness of the restaurant and ensures the facility is in good working order
Completes other duties as assigned
Requirements for Success:
Detail-oriented, organized and able to manage multiple priorities that may be constantly changing
Self-driven, flexible, and highly energetic with strong analytical, written and verbal communication skills
Able to work effectively and efficiently both independently and collaboratively
Able to recognize and analyze problems, set goals, create plans and convert plans into action to solve problems
Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly
Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training
3+ years of restaurant or retail management experience
New restaurant opening experience preferred
Must be 18 years of age or older
High school diploma or equivalent required, some college preferred
How we reward you:
Free meals while working at Panda
Generous compensation package with bonus opportunities
Medical, Vision, Dental, Voluntary Short-Term Disability, Cancer Income Protection insurance for full-time associates
Pre-Tax Dependent Care Flexible Spending Account
401K with company match
Paid time off, paid holidays, bereavement/funeral leave and Leave Share Program
Discounts at theme parks, gym memberships, and much more
Opportunity to give back to your community
Hands-on paid training to prepare you for success
On-Going Career & Leadership Development
Opportunities for growth into management positions
On-going career and leadership development, including comprehensive training
Continuous education assistance and scholarships
Lucrative associate referral bonus
Income protection including Disability, Life, and AD&D insurance
Pre-Tax Dependent Care Flexible Spending Account
Please refer to https://www.pandacareers.com/files/PRG_HR_Recruiting_Benefits.pdf for details.
**Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify.
Pay Range : $21.00 - $24.00 / Hour
*Within the range, individual pay is determined using various factors, including work location and experience. Panda makes no guarantee that any associate will earn any bonus and reserves the right to change or terminate any or all of its bonus programs at any time, with or without advance notice.
You’re wanted here:
We value diversity in all forms and know the strength it brings. Workplace equality allows for creative ideas to bloom, diverse points of view to be heard, and improves overall happiness. We like the sound of that.
Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodations. If there is a reason you believe you require an accommodation, please reach out to our accommodation team vie email at PandaLOA@PandaRG.com.
ADA Statement:
While performing duties, counter areas are often hot with steam from steam table and food vapors. Workspace is restricted and employees are generally expected to remain standing for long periods of time. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations.
Panda Strong since 1983:
Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it’s impacting our team or the communities we work in, we’re proud to be an organization that embraces family values.
You’re wanted here:
We value diversity in all forms and know the strength it brings. Workplace equality allows for creative ideas to bloom, diverse points of view to be heard, and improves overall happiness. We like the sound of that.
Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodations. If there is a reason you believe you require an accommodation, please reach out to our accommodation team vie email at PandaLOA@PandaRG.com.