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FIS MANAGEMENT SERVICES LLC Client Success Manager in MILWAUKEE, Wisconsin
JOB REQUIREMENTS: Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor\'s Degree Travel Percentage : 15 - 25% Job Description At FIS, our technology and our people are moving forward. We advance the way the world pays, banks and invests. We believe in building inclusive, diverse teams. Together, we innovate to help our colleagues, clients and communities succeed. If you\'re ready to grow your career and make an impact in fintech, we have one question: Are you FIS? About the role: As a Client Relations Account Manager, you will be responsible for ensuring excellent and consistent rapport with FIS clients. You will act as the primary liaison for the service side of the client relationship, including ongoing relationship management, escalations, project oversight and service delivery What you will be doing: * Ensure a positive and consistent relationship for one or more assigned clients * Serve as primary point of contact to support problem resolution and ensure client retention * Develop strong working relationships with assigned clients and FIS resources * Coordinate with clients, relationship managers and other appropriate areas to ensure clients are properly serviced, paperwork is properly executed, and all operational arrangements are in place to service assigned accounts What you will need: * The ability to establish and maintain effective working relationships, both internally as well as externally * Organizational and time management skills * Broad knowledge of FIS products and related services * A strong aptitude to analyze and solve problems * Prior banking or finance related experiences a plus What we offer you: At FIS, we are as committed to growing our employees\' careers as our own business. We offer: * Opportunities to innovate in fintech * Inclusive and diverse team atmosphere * Professional and personal... For full info follow application link. FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/upload/eeocselfprint_poster.pdf For positions located in the US, the conditions below apply. If you are made a conditional offer of employment, you will be required to undergo a drug test and background check (including criminal record check) ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/710405A141544F4A