Shire Jobs

JOB REQUIREMENTS: Description & Requirements Maximus is hiring a Caseworker based in Milwaukee, Wisconsin to join our Wisconsin FoodShare Employment and Training (FSET) program! This is a fully onsite position, based in Milwaukee, Wisconsin. The ideal candidate will have a background in casework and a solid understanding of employment support services. If you\'re passionate about making a real difference in people\'s lives and excited about helping individuals achieve their career goals, we want to hear from you! Join us and be part of a dynamic team dedicated to creating meaningful change. Why Maximus? - Competitive Compensation - Quarterly bonuses based on performance included! - Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter\'s, and Pet insurance. - Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short and Long Term Disability coverage. - Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - Recognition Platform - Acknowledge and appreciate outstanding employee contributions. Essential Duties and Responsibilities: - Cultivate and nurture professional relationships with customers, continuously monitoring their engagement and progress within the program. - Regularly collaborate with customers to set and accomplish program goals, ensuring ongoing eligibility and program service maintenance. - Demonstrate extensive program knowledge, guiding customers through various stages of the application process, from enrollment to benefit and service allocation. - Assist customers in accessing essential services aligned with program objectives, including educational or vocational training, medical care, childcare, transportation, mental health resources, legal assistance, and other pertinent needs. - Conduct follow-ups with customers to address needs, resolve concerns, and ensure their requirements are met satisfactorily. - Collaborate with team members to provide expertise and support in resolving participant issues effectively. - Maintain accurate and timely case documentation for all customer interactions, ensuring comprehensive records of activities. Minimum Requirements - High school diploma or GED required and 0-2 years of relevant professional experience required, or equivalent combination of education and experience. - Prior case management experience, preferred. - Prior customer service experience, preferred. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate\'s education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus\'s total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant\'s salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Hourly Base Pay Minimum for this Position \$ 20.19 Hourly Base Pay Maximum for this Position \$ 20.19 ***** APPLICATION INSTRUCTIONS: Apply Online: https://maximus.avature.net/careers/FolderDe ail/24614?mode=job&iis=MAXOutreach&iisn=MaxOutreach