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ABB, INC. Field Service Project Coordinator in MILWAUKEE, Wisconsin

JOB REQUIREMENTS: Field Service Project CoordinatorTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences. In this role, The Field Service Coordinator position is a key position within the US Drives Service organization in Motion Service in Wauwatosa, Wisconsin. You will handle calls from customers requesting services, asses critical needs, prioritize service calls, plan service engineers, and dynamically adjust for critical service interrupts. The Field Service Coordinator will work closely with the project managers, technical support, sales and the customer to ensure that site work complies with ABB\'s and customer\'s standards, procedures and policies. Single point of contact for the customer during the execution of a remote service jobsThis position reports to Senior Field Service ManagerYour responsibilities Health, safety and environment (HSE), facilitates and supports safe working practices and ABB field service work policies Builds and maintains sustainable relationship with customer. Manages customer requirements and customer enquiries. Ensures continuous communication Coordinates, plans, schedules and oversees all service jobs with necessary resources including tools, equipment, sub contractors, spare parts, personnel and logistics for on-site work Manages customer satisfaction by ensuring that ABB fulfils its contractual obligations and business requirements. Ensures the required quality is delivered and the health, safety and environmental issues are competently managed. Reviews the scope of the work and ensures that all parties fulfil their contractual obligations, particularly regarding claims and changes Manages the Service order process in a timely manner from quotation to invoicing and cash collection Manages all required reporting and documentation. Ensures all... For full info follow application link. Equal Employment Opportunity and Affirmative Action at ABB Inc. ABB Inc. is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by law. For more information regarding your (EEO) rights as an applicant, please visit the following websites: http://www1.eeoc.gov/employers/upload/eeocselfprintposter.pdf http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCPEEOSupplementFinalJRFQA_508c.pdf ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/1841D0BE52974637

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