Job Information
Ascension Health Patient Service Representative I in Milwaukee, Wisconsin
Details
Department: Neurology
Schedule: 0.8 FTE | 32 hours a week | Part-Time | Days | Four days between M-F | No weekends or holidays
Hospital: St. Francis
Location: Milwaukee, WI
Please note that St. Francis is a Unionized hospital
Benefits
Paid time off (PTO)
Various health insurance options & wellness plans
Retirement benefits including employer match plans
Long-term & short-term disability
Employee assistance programs (EAP)
Parental leave & adoption assistance
Tuition reimbursement
Ways to give back to your community
*Please note, benefits and benefits eligibility can vary by position, exclusions may apply for some roles (for example: Travel, PRN, Short-Term Option, etc.). Actual compensation offer will vary based upon role, education, experience, location, and qualifications. Connect with your Talent Advisor for additional specifics.
Responsibilities
Perform clerical and reception duties associated with patient registration.
Greet patients and visitors, respond to questions/concerns and directs them to appropriate location.
Provide on-going communication with clinical staff regarding patient status.
Collect and enter all necessary demographic, clinical, billing and insurance information from patients or responsible parties.
Explain processes and forms to patients prior to securing signatures and ensure that all documents are properly signed and witnessed as required.
Determine and accept required payments, including co-pays and deductibles.
Requirements
Licensure/Certification/Registration:
- Certified BLS Provider credentialed from the American Heart Association (AHA) preferred.
Education:
High School diploma or equivalent required.
Previous education in medical terminology strongly preferred.
Work Experience:
- Experience in the job related field preferred.
Additional Preferences
Work in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting.
Greet patients and visitors, check patients in and out, and obtain necessary documentation.
Verify and enter demographic information.
Obtain and verify insurance authorizations/precertification.
Complete medical record release requests and schedule/confirm patient appointments.
Enter, review and submit charges for patient procedures and services daily.
Provide general office and clerical support to assigned area.
Why Join Our Team
Ascension Wisconsin has been providing rewarding careers to healthcare professionals since 1848. Operating 17 hospital campuses and over 100 related healthcare facilities from Racine to Appleton, you will find opportunities that allow you to create a career path you love, all while delivering compassionate, personalized care to the communities we serve.
Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.
Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.
Equal Employment Opportunity Employer
Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.
For further information, view the EEO Know Your Rights (English) (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf) poster or EEO Know Your Rights (Spanish) (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf) poster.
As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.
Pay Non-Discrimination Notice (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)
Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.
This Ministry does not participate in E-Verify and therefore cannot employ STEM OPT candidates.