Shire Jobs

JOB REQUIREMENTS: Company Overview At Motorola Solutions, we\'re guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We\'re solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That\'s mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We\'re solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that\'s critical to connect those in need with those who can help. The work we do here matters.Department OverviewSoftware Upgrade Operations team is committed to providing the Motorola Solutions Public safety customers the best possible experience while ensuring all upgrade activities are done correctly and promptly. The team is responsible for planning and executing software upgrades for PremiereOne CAD, Records and Mobile. The team works closely with CMSO, SI deployment and other Implementation teams to support Upgrades, deployments and customer hardware refresh.Job Description Collaborate with Project PM to Present new features to customers prior to upgrades Coordinate customer installs with Project managers, and various support teams Identify process changes required to support remote upgrades in new releases Collaborate with Field Engineers to Perform Functional validation testing following upgrades Characterize and document issues found post upgrade on customer systems Collaborate with Project PM to Present new features to customers prior to upgrades Coordinate customer installs with Project managers, and various support teams Identify process changes required to support remote upgrades in new releases Collaborate with Field Engineers to Perform Functional validation testing following upgrades Characterize and document issues found post upgrade on customer systems Preferred Qualifications: Knowledge in networking concepts and SQL databases Experience with Windows System Administration Analytical mindset that can dig into client and technical needs Solid oral, written, presentation and interpersonal communication skills Excellent people and management skills to interact with staff, colleagues and cross-functional teams, and customers This position is a remote position and candidates can be located anywhere in the US. #LI-TW1 #LI-REMOTEBasic Requirements Currently... For full info follow application link. Motorola Solutions is an Equal Opportunity Employer committed to no discrimination because of race, color, creed, marital status, age, religion, sex, national origin, citizenship, sexual orientation, gender identity or expression, genetic information, disability, protected veteran, or any other legally protected characteristic. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/F0055988F0804E45