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Ameriprise Financial Manager Vendor Management in Minneapolis, Minnesota

Description Job Description Supervise and report on vendor performance. Coach and partner with vendors and business partners to address issues and performance gaps. Interact with business leaders to problem solve vendor issues/incidents leading to a satisfactory resolution. Provide strategic leadership on vendor management best practices while ensuring the Ameriprise's interests are covered. Responsibilities Plan, coach, review performance, and monitor vendors. Review contracts to ensure Ameriprise's interests are covered. Coach business partners and participate where needed in periodic vendor reviews and perform due diligence functions. Perform Quality Analysis on business partner vendor management processes within area and publishes results quarterly for reporting purposes. Assess trends in complaints/issues with the vendor(s) and provide coaching on service performance. Monitor Vendor Incidents and take appropriate action. Establish Action Plans with business partners for vendor(s) as needed. Provide strategic level leadership regarding vendor management best practices. Coordinate and participate in the RFI/RFP process and contract negotiations, when requested. Utilize relationship management principles to engage vendors in a collaborative manner to ensure timely turnaround on our requests and cooperation from vendors in all matters Required Qualifications Bachelor's degree or equivalent 5+ years relevant experience A proven record of driving business results. Sound organizational skills and ability to manage competing priorities. Proven ability to create meaningful data analysis and metrics to support business needs. Problem-solving skills related to complex vendor matters. Knowledge of vendor contracts and commercial/legal terms and conditions. Preferred Qualifications Strong communication and influencing skills across varying leadership levels. About Our Company With the right company, life can Be Brilliant . At Ameriprise Financial, we're not just in the business of helping clients with their financial goals - we also help our advisors and employees reach their true potential by embracing an inclusive and collaborative culture. We celebrate the unique qualities and reward the contributions of our talented, passionate employees. If you're motivated and want to work for a strong, ethical company that cares about you and your community, take the next step with Ameriprise Financial and we can Be Brilliant together. Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here. VEVRAA Federal Contractor We request Priority Protected Veteran & Disabled Referrals for all of our locations within the state. https://www.eeoc.gov/employers/upload/eeoc\_self\_print\_poster.pdf

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