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Principal Administrative Specialist

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Principal Administrative Specialist

Salary

$61,027.20 - $99,028.80 Annually

Location

Minneapolis, MN

Job Type

Full-Time

Job Number

2024-00291

Division

Metro Transit

Department

Police Admin and Investigation

Opening Date

09/13/2024

Closing Date

9/27/2024 11:59 PM Central

• Description

• Benefits

• Questions

WHO WE ARE

We are the Metropolitan Council, the regional government for the seven-county Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services. More information about us on our website. (https://metrocouncil.org/About-Us/The-Council-Who-We-Are.aspx)

We are committed to supporting a diverse workforce that reflects the communities we serve.

TheMetro Transit Police Departmentis one of the fastest growing agencies in the state due to the expansion of light rail and Rapid Transit Bus systems. We are a licensed police force committed to the safety of our customers and employees, serving eight counties and approximately 85 cities in the region. There is an authorized strength of 171 full-time officers, 70 community service offers, and 34 administrative staff dedicated to one thing: public safety on and near our transit system.

Our mission statement is: Safeguarding the transit community with integrity and professionalism while building trust through community partnerships. We strive to provide excellent police service each and every day.

How your work would contribute to our organization and the Twin Cities region:

As aPrincipal Administrative Specialist for theMetro Transit Police Department, you will provide administrative support with limited supervision to ensure the efficient flow of information and communication within the division and throughout the agency. This position is based at the front desk and is responsible for greeting and assisting guests of the Metro Transit Police Department, receiving and routing incoming telephone calls, answering the police department door, distributing incoming mail, assisting with miscellaneous projects, while maintaining confidentiality and compliant procedures.

This position is rated essential and works onsite, Monday - Friday, day hours, and has access to free parking and access to free bus/rail transportation.

What you would do in this job

Examples of Duties:

• Answer the front desk telephone and door and assist and/or route calls and visitors to appropriate persons

• Opens and distributes mail, prepares check and purchase requisitions, and maintains division files

• Reviews and answers correspondence

• Arranges and directs services such as maintenance repair, supplies, and files

• Orders and maintains necessary office supplies for print/copy machine areas

• Performs administrative support which regularly requires interpretation

• Develop and coordinate work procedures such as recordkeeping systems, forms control, and office layout; to create new systems or revise established procedures

• Responsible for maintaining extensive knowledge of departmental procedures

• Follows precedents and clear procedures based on past practices within a program

• Assist with miscellaneous projects and other duties as assigned

Policy and Procedures:

• Responsible for maintaining extensive knowledge of Metro Transit Police Department procedures; follows precedents and clear procedures based on past practices within a program

• Maintains confidential information

• Other duties as assigned based upon department need or Chief of Police needs

What education and experience are required for this job (minimum qualifications)

Education/Experience

Any of the following combinations of completed education (in Business Administration, Office Administration, or similar) and work experience (in office administration or customer service):

• High school diploma or equivalent AND at least four (4) years of work experience.

• Associate's degree or higher and at least two (2) years of work experience.

What additional skills and experience would be helpful in this job (desired qualifications):

• Degree in law enforcement, corrections, business, or closely related field

• Administrative experience in a police/law enforcement agency

• Experience with project management

• Experience maintaining confidential information

• Detail-oriented, multi-tasking, and organizational skills

• Experience working with diverse populations

What knowledge, skills and abilities you should have within the first six months on the job:

• Knowledge of a body of standardized regulations, requirements, procedures, and operations associated with clerical and administrative duties related to the assigned support function

• Knowledge of police terminology

• Skills in Microsoft Office Suite of products

• Skilled in typing and transcribing from recordings and in-person

• Ability to perform data entry with efficiency and accuracy

• Ability to perform basic math calculations accurately

• Ability to verbally communicate information clearly and concisely

• Ability to effectively organize tasks and establish work priorities

• Under limited supervision, recognize when assistance or guidance is required to set priorities or redirect workload

• Ability to display independent judgement, initiative, and organization in solving a variety of problems

• Ability to work independently with sensitive and confidential matters

• Ability to review data for details and accuracy

What you can expect from us:

• We offer the opportunity to make a difference and positively influence the Twin Cities Metropolitan area.

• We encourage our employees to develop their skills through on-site training and tuition reimbursement.

• We provide a competitive salary, excellent benefits, and a good work/life balance.

  More about wh y you shouldjoin us!

Additional information

Union/Grade:Non-Represented/Grade D

FLSA Status: Non-Exempt

Safety Sensitive: No

What your work environment would be:

You would perform your work in a standard office setting. Work may sometimes require travel between your primary work site and other sites.

What steps the recruitment process involves:

• We review your minimum qualifications.

• We rate your education and experience.

• We conduct a structured panel interview.

• We conduct a selection interview.

Once you have successfully completed the steps above, then:

If you are new to the Metropolitan Council, you must pass a drug test (safety sensitive positions only), and a background check which verifies education, employment, and criminal history. A driving record check and/or physical may be conducted if applicable to the job. If you have a criminal conviction, you do not automatically fail. The Metropolitan Council considers felony, gross misdemeanor and misdemeanor convictions on a case-by-case basis, based on whether they are related to the job and whether the candidate has demonstrated adequate rehabilitation.

If you are already an employee of the Metropolitan Council, you must pass a drug test (if moving from a non-safety sensitive position to a safety sensitive position) and criminal background check if the job you're applying for is safety sensitive, is a supervisory or management job, is in the Finance, Information Services, Audit, or Human Resources departments, or has access to financial records, files/databases, cash, vouchers or transit fare cards. A driving record check and/or physical may be conducted if applicable to the position.

IMPORTANT: If you make a false statement or withhold information, you may be barred from job consideration.

The Metropolitan Council is an Equal Opportunity, Affirmative Action, and veteran-friendly employer. The Council is committed to a workforce that reflects the diversity of the region and strongly encourages persons of color, members of the LGBTQ community, individuals with disabilities, women, and veterans to apply.

If you have a disability that requires an accommodation during the selection process, please emailHR-OCCHealth@metc.state.mn.us.

We believe our employees are a key to our agency's success! In order to attract and retain high quality employees, the Council provides a highly competitive benefits package both in choice and coverage levels. Some highlights about our benefits are listed below:

• Guaranteed monthly retirement income through Minnesota State Retirement System pension fund

• Opportunity to save additional funds for retirement on a tax-deferred basis through a voluntary deferred compensation (457) plan

• Two or more medical plans from which to choose, with employer contribution towards premiums over 80%

• Dental insurance, life insurance and vision insurance

The following benefits are provided to all employees as part of working for the Council. You will have access to free:

• Well@Work clinic

• bus/rail pass valued at over $1200 per year

• parking at many job locations

• fitness centers at many job locations

• Employee Assistance Program

• extensive health and wellness programs and resources

  01

  Applicant Instructions: The supplemental questions listed below are to further evaluate your education and experience and to determine your eligibility for this position. Answer each question completely and please do not type "see resume" otherwise your application will be considered incomplete, and you will not receive further consideration for this position. The experience you indicate in your responses should also be consistent with the Work History section of this application. If you attached a resume and/or cover letter to your application, it will be reviewed at the education and experience review step. I have read and understand the above instructions regarding supplemental questions.

• Yes

• No

  02

  How did you first hear about this job opening?

• Employee Referral

• Indeed

• Job Fair

• LinkedIn

• Twitter

• Website: diversityjobs.com

• Website: governmentjobs.com

• Website: metrocouncil.org

• Other

  03

  If you selected "Other", please describe where you first heard about this job. If you selected "Employee Referral", please enter the employee's first and last name, ID number (if known), and job title. Type "N/A" if not applicable.

  04

  Please select the options that most closely describes your education and experience related to the Principal Administrative Specialist position (select all that apply).

• High school diploma or GED

• Associate's degree in Business Administration, Office Administration, or similar

• 4 or more years of administrative work experience

• 2 to 3 years of administrative work experience

• Less than 2 years of administrative work experience

• None of the above

  05

  In detail, please describe your experience promoting an equitable, positive, and respectful work environment that values culture and diversity among all employees. If this experience doesn't apply to you, please type "N/A".

  06

  The front desk is the first point of contact for most of our guests. In detail, please describe your experience in providing exceptional customer service. Include the employer and details of the skills and values you provided. If you do not have this experience, please type "N/A".

  07

  Please describe your experience in a police/law enforcement agency. If you don't have experience, type "N/A".

  08

  Please share your experience supporting administrative services. Include the employer and details of the processes/tasks you supported. If you do not have this experience, please type "N/A".

  09

  Describe your experience using the following programs including total number of years. Please provide specific details on the types of tasks and projects you have completed in each of the applications. If you do not have this experience, please type "N/A". 1. Microsoft Word 2. Microsoft Excel 3. Microsoft Outlook 4. Microsoft Teams

  Required Question

Agency

Metropolitan Council

Address

390 Robert St. N.St. Paul, Minnesota, 55101

Website

https://metrocouncil.org

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